Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raekwon Francis

Orlando,FL

Summary

Proven Security Officer with a solid background in enhancing safety and security at Self and Gemco Electrics. Specializes in CCTV surveillance and emergency response, demonstrating superior customer service. Achieved a significant reduction in incident response times by 30%. Skilled in conflict de-escalation and investigative abilities, ensuring a secure environment for all.

Overview

8
8
years of professional experience

Work History

Security Officer

Self
05.2021 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Electrical Technician

Gemco Electrics
01.2018 - Current
  • Installed electrical conduit and wiring for power, controls, and lighting.
  • Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
  • Tested wiring and other system parts for electrical flow and function.
  • Disconnected and removed motors and pumps.
  • Tested, troubleshot, and calibrated equipment in shop and field.
  • Installed electrical wiring through conduits and holes in both flooring and walls.
  • Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
  • Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
  • Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
  • Inspected equipment for defects and safety hazards and completed necessary repairs.
  • Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
  • Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
  • Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
  • Assisted in new equipment installations, guaranteeing proper setup and optimal performance.
  • Conducted comprehensive inspections of electrical systems to identify potential issues before they escalated.
  • Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
  • Reduced downtime by troubleshooting and repairing faulty electrical components promptly.
  • Collaborated with cross-functional teams to complete complex projects within deadlines.
  • Enhanced team productivity through training junior technicians on best practices and procedures.
  • Safeguarded personnel and equipment by adhering to strict safety protocols during all tasks.
  • Supported the design process by providing technical expertise on electrical systems requirements, layout, and component selection.
  • Managed multiple projects simultaneously while maintaining high levels of quality control throughout each project''s lifecycle.
  • Utilized advanced diagnostic tools such as multimeters, oscilloscopes, and thermal imaging cameras to accurately diagnose electrical issues.
  • Optimized equipment performance by calibrating instruments and updating software as needed.

Chef Assistant

He’s Kitchen Restaurant
02.2016 - 06.2022
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
  • Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
  • Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
  • Collaborated with team members to ensure timely delivery of orders, improving overall dining experience for guests.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Used variety of kitchen tools and appliances to prepare ingredients and meals.
  • Prepped ingredients ahead of time to increase cooking and service speed.
  • Managed time efficiently by prioritizing tasks and multitasking effectively during peak service hours.
  • Supported senior chefs with creative meal planning and recipe development.
  • Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
  • Verified food temperatures and quality ahead of service to maintain standards.
  • Provided support during special events and catering functions, ensuring consistent quality across all offerings.
  • Trained new kitchen staff on proper food handling and preparation techniques.
  • Enhanced customer satisfaction by creating visually appealing and delicious dishes in a timely manner.
  • Replenished food and ingredients supplies to meet service demand.
  • Worked closely with front-of-house staff to address customer feedback or concerns promptly, fostering strong cross-functional teamwork within the restaurant setting.
  • Developed new recipes by incorporating seasonal ingredients, resulting in increased positive feedback from customers.
  • Trained new staff members on kitchen procedures, contributing to the growth of a cohesive culinary team.
  • Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
  • Demonstrated adaptability by stepping into various roles within the kitchen when needed, maintaining smooth operations during staff absences or high-volume periods.
  • Streamlined kitchen operations by implementing efficient food preparation techniques and proper equipment usage.
  • Adhered to dietary restrictions and accommodated allergies as necessary, fostering an inclusive dining experience for all guests.
  • Collaborated with head chef on menu development, incorporating customer feedback and industry trends to create innovative dishes that increased repeat business.
  • Cleaned and oiled kitchen equipment to maintain optimized function.
  • Assisted in budget management by monitoring food costs and portion control measures for greater financial efficiency.
  • Improved kitchen efficiency by proactively identifying areas for process improvement and implementing changes as needed.
  • Monitored inventory levels and communicated supply needs to management, reducing instances of stock shortages during service hours.
  • Assisted in managing kitchen inventory, preventing shortages of essential ingredients.
  • Maintained high level of customer satisfaction by quickly addressing and rectifying any kitchen errors.
  • Assisted in training new kitchen staff, promoting culture of learning and teamwork.
  • Contributed to positive dining experience by providing swift assistance to serving staff.

Education

Maynard Evans High School
Orlando, FL
06.2017

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • CCTV Surveillance
  • Detail Oriented
  • CCTV Monitoring
  • Superior customer service
  • Physical Fitness
  • Surveillance
  • Emergency Response
  • Patrol operations
  • Complex Problem-Solving
  • Access Control
  • Relationship building and management
  • Security Screenings
  • Conflict de-escalation
  • Conflict resolution techniques
  • Visitor tracking
  • Threat Assessment
  • Access Control Management
  • Electronic surveillance
  • Document Management
  • Investigative abilities
  • Threat Management
  • Staff Management
  • Stationary surveillance
  • Security Equipment Operation
  • Crime Prevention
  • Metal detector operation
  • Emergency Management
  • Theft prevention training
  • Personnel screening
  • Investigation documentation
  • Crime prevention methods
  • Night and Safe Deposit Procedures
  • Background Checks
  • Work ethic
  • Workplace Safety
  • Patrolling
  • Verbal and written communication
  • Reliability
  • Punctuality
  • Security camera monitoring
  • Security Protocols
  • Security procedures knowledge
  • Wiring installation
  • Electrical Repairs
  • Electrical Installation
  • Electrical Troubleshooting
  • Electrical experience
  • Lighting Systems
  • Works well in team environment
  • Electrical testing
  • Fixture Installation
  • Electrical Panel Upgrades
  • Electrical Equipment Maintenance
  • Wiring diagrams
  • New Construction
  • Voltmeter use
  • Residential construction
  • Control circuit troubleshooting
  • Power Distribution
  • Field installation
  • Safety Management
  • Excellent interpersonal skills
  • Low-voltage Systems
  • Sub-panel installation
  • Efficient
  • Commercial construction experience
  • Wiring Termination Requirements
  • Diagnostics
  • Commercial and residential projects
  • Branch circuit wiring
  • Job Planning
  • Test equipment operation
  • Valid State driver's license
  • Emergency Repairs
  • Scheduling
  • Blueprint fluency
  • Troubleshooting complex control systems
  • Project Management
  • Food safety and sanitation
  • Knife Skills
  • Cooking techniques
  • Food quality
  • Kitchen Management
  • Food presentation
  • Meal Preparation
  • Effective Communications
  • Kitchen Operations
  • Grilling Techniques
  • Kitchen equipment operation and maintenance
  • Ingredient Knowledge
  • Frying techniques
  • Recipes and menu planning
  • Hospitality service expertise
  • Food plating and presentation
  • Allergen awareness
  • Sauce preparation
  • Sanitation Guidelines
  • Food pairing
  • Plating techniques
  • Recipe creation
  • Workflow Optimization
  • Staff Coordination
  • Sanitation Practices
  • Menu development
  • Banquets and catering
  • Portion and cost control
  • Menu Planning
  • Recipe Development
  • Made-to-order meals
  • Performance Improvement
  • Culinary expertise
  • Equipment Maintenance
  • Vegetarian Cooking
  • Food Service Operations
  • Food spoilage prevention
  • Garnishing Techniques
  • New Hire Training
  • Process Improvements
  • Food inventories

Timeline

Security Officer

Self
05.2021 - Current

Electrical Technician

Gemco Electrics
01.2018 - Current

Chef Assistant

He’s Kitchen Restaurant
02.2016 - 06.2022

Maynard Evans High School

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Raekwon Francis