Andre Landis

Port Saint John,FL

Summary

Customer service professional with a diverse background in food service, sales, and financial services. Proven ability to build strong client relationships and deliver personalized service in fast-paced environments. Eager to leverage problem-solving skills and communication expertise to advance a career in luxury hospitality and hotel management.

Overview

Certification

years of professional experience

Work History

Insurance Agent

NEW YORK LIFE

05.2026 - Current

Meet with individuals and families to understand their needs and discuss available insurance and financial solutions.
Build new client relationships through networking, referrals, community events, and local outreach.
Follow up with clients and prospects and maintain relationships throughout the process.
Explain financial and insurance information in a clear and easy-to-understand way.
Manage my own schedule of appointments, follow-ups, prospecting, and training.
Network with local businesses and community members to develop new relationships.

Wireless Sales Consultant

CELLULAR SALES

02.2026 - 05.2026

Helped customers choose phones, service plans, accessories, and other products based on their needs.
Built customer relationships while working toward individual and team sales goals.
Explained devices, plans, and technology in a way that was easy for customers to understand.
Helped resolve customer questions and concerns while maintaining a positive experience.
Worked one-on-one with customers in a fast-paced sales environment.

Barista

STARBUCKS

01.2023 - 01.2026

Provided friendly and attentive customer service in a busy, fast-paced environment.
Built relationships with regular customers and learned their preferences to create a more personal experience.
Prepared beverages and food while maintaining quality and presentation standards.
Managed multiple orders at once while staying accurate and organized during busy periods.
Handled cash, POS transactions, mobile orders, and customer concerns.
Worked closely with other team members to keep service running smoothly during high-volume periods.
Recommended drinks and food based on customer preferences and helped customers customize their orders.

Team Member

DICKEY'S BARBECUE PIT

05.2019 - 08.2019

Greeted guests, took orders, and provided friendly service in a restaurant environment.
Assisted with food preparation and day-to-day restaurant operations.
Kept guest and work areas clean and organized throughout each shift.
Worked with other team members to keep service moving efficiently.
Helped create a welcoming experience for guests.

Education

Associate Degree -

VALENCIA COLLEGE

Orlando, FL

Skills

Guest & Customer Service
Relationship Building
Professional Communication
Problem Solving
Sales & Upselling
Teamwork
Cash Handling & POS Systems
Time Management
Attention to Detail
Customer Conflict Resolution

Fast-Paced Service
Client Follow-Up
Customer relationship management
Effective communication
Negotiation skills
Time management
Problem solving
Active listening
Conflict resolution

Personal Information

Availability: Open availability, including evenings, weekends, and holidays.