Andre Murphy
Darby,PA
Summary
Experienced in passenger transportation and safety. Professionally cleans company vehicle, assists clientele in boarding and utilizes location devices for successful navigation. Consistently exceeds business expectations and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Non- Emergency Medical Transport Driver
Providence Rehabilitation & Healthcare Center
01.2022 - 04.2023
- Assisted handicapped customers to safely complete transfers between van and facility.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
- Achieved daily preparation for vehicle inspections prior to travel.
Home Health Aide
Helping Hands Home Health Care
12.2016 - 10.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Developed individual care plans for clients based on specific needs.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Transported clients for medical and personal outings.
- Provided direct personal care and administrative services to clients.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
Dairy Stock Associate
Superfresh Food Markets
02.2009 - 10.2016
- Maintained effective team member communication.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Maintained stockroom records and generated reports for management.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Cashier/Merchandise Stock Associate
Murray's Supermarket
03.2006 - 12.2008
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Germantown High School
PhiladelphiaSkills
- Route Planning
- Infection Control
- Ambulance Driving
- Medical Documentation
- Pennsylvania Driver's License
- Patient-Focused Care
- Vehicle Maintenance
- Patient Transport
- Medical Equipment Usage
- Problem-Solving
Timeline
Non- Emergency Medical Transport Driver
Providence Rehabilitation & Healthcare Center
01.2022 - 04.2023
Home Health Aide
Helping Hands Home Health Care
12.2016 - 10.2021
Dairy Stock Associate
Superfresh Food Markets
02.2009 - 10.2016
Cashier/Merchandise Stock Associate
Murray's Supermarket
03.2006 - 12.2008
High School Diploma -
Germantown High School
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