Andre Narvaez
Summary
Driven by a results-focused approach, I leveraged advanced Excel and analytical thinking at Essex County to enhance data processing efficiency and program effectiveness. My expertise in predictive analytics and ability to foster inclusive environments significantly improved operational outcomes and stakeholder satisfaction, showcasing a blend of technical proficiency and interpersonal skills. An astute analyst with a data-driven and technology-focused approach. Communicates clearly with stakeholders and builds consensus around well-founded models. Talented in writing applications and reformulating models. I was a part of the Essex County We Care development team.
Overview
21
21
years of professional experience
Work History
Data Processing Analyst
Essex County
05.2017 - Current
- Maintains and referenced training documentation for entry process.
- Verify data checking for compliance, error and repeat data.
- Reported timeliness of data entry progress when working on special projects and escalations.
- Quickly learned new processes and systems and kept current with procedural enhancements.
- Prepares analyses of government programs and functions including issued papers and program memoranda.
- Develops recommendations designed to resolve issues and prepares alternative program proposals.
- Reviews programs and activities and evaluates their administration, objectives, efficiency, effectiveness, and suitability.
- Plans and carries out continuing studies of operating units regarding the organization, functions, staffing patterns, work procedures, and workflow to obtain information to appraise existing conditions and improve operating efficiency.
- Provides policy guidance and assistance to operating personnel in preparing schedules outlining the essential steps to be taken in the installation of and conversion to data processing systems.
- Prepares formal recommendations as suggested by the analysis and review of budgets, programs, performance, work plans and formulates operating procedures to implement and facilitate the department's work.
- Participates in conducting budget hearings, performs pre-analysis of significant program requests in agency budget requests, and prepares analyses for use at budget hearings.
- Confers with the heads of agencies to bring about greater effectiveness in attaining program, management, and financial policies and goals.
- Confers with consultants and officials, public and private, concerning procedures or organizations which may bring about more effective government administrative procedures and programs.
- Plans, organizes, and assigns the work of the organizational unit and evaluates employee performance and conduct, enabling the effective recommendation of the hiring, firing, promoting, and disciplining of subordinates.
- Under supervision of department managerial staff, formulates new plans, policies, and programs to enhance the effectiveness of programs and to improve or broaden established programs.
- Prepares recommendations for changes in existing programs and policies.
- Gives talks before lay and professional groups.
Facility Technician
Verizon Communications Inc
08.2004 - 12.2014
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
- Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
- Evaluated systems and facility infrastructure to ascertain and improve operational efficiencies.
- Reduced equipment downtime by implementing preventive maintenance programs and coordinating timely repairs.
- Contributed to successful project completion by providing technical support during construction and renovation projects.
- Provided exceptional customer service, resolving tenant concerns quickly and efficiently to maintain satisfaction levels.
- Coordinated with the Customer Service and Compliance departments to address quality issues, vendor qualifications and assessments.
- Prepared documentation and drafted reports detailing completed maintenance activities and repairs.
Youth Coordinator
El Club Del Barrio
06.2003 - 07.2004
- Developed strong relationships with youth, fostering a supportive and inclusive environment.
- Maintained accurate records of attendance, participation rates, and program outcomes for reporting purposes.
- Enhanced youth engagement by designing and implementing creative programs and events.
- Created safe and positive environment conducive to learning and activities.
- Supervised activities and events for large groups.
- Recruited trained, and mentored volunteers to support various initiatives and activities.
- Designed culturally-sensitive activities to promote inclusiveness among diverse groups of participants.
- Communicated regularly with parents regarding their child''s involvement in programs while keeping them informed about upcoming events or opportunities for growth.
- Served as a liaison between the organization, schools, families, and other stakeholders involved in youth programming.
- Managed budgets and resources effectively, ensuring successful program delivery.
- Organized workshops focused on skill development, promoting personal growth for participants.
- Assisted in grant writing processes to secure additional funding for expanding program offerings.
- Implemented strategies to increase participant retention and satisfaction within the program.
- Empowered youth by facilitating leadership development opportunities through training sessions and group projects.
- Analyzed revenue and program cost data to determine budget priorities.
- Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
Education
Bachelor of Science - Business Management
New Jersey Institute of Technology
Newark, NJ05.2003
Skills
- Advanced Excel
- Predictive Analytics
- Data Engineering
- Data Quality Assurance
- Statistical modeling
- Data Processing
- Data conversion
- Compiling Data
- Analytical Thinking
- Statistical Analysis
- Data operations
- Data programming
Accomplishments
I was a part of the Essex County We Care team. The site can be found at https://wecare.essexcountynj.org/support/home.
Timeline
Data Processing Analyst
Essex County
05.2017 - Current
Facility Technician
Verizon Communications Inc
08.2004 - 12.2014
Youth Coordinator
El Club Del Barrio
06.2003 - 07.2004
Bachelor of Science - Business Management
New Jersey Institute of Technology