Summary
Overview
Work History
Education
Skills
Timeline
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Andre Noble

Bronx,NY

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to environments and driving technological advancements.

Overview

8
8
years of professional experience

Work History

Liquidity Sales Provider

LocalCoinswap
11.2023 - 11.2024
  • Developed and maintained courteous and effective working relationships
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Processed numerous transactions on a day to day over many Layer 2 Solutions.


  • Resolved problems, regarding customers disputes and helped maintain a positive NPS.
  • Managed over 100,000 in liquidity and fund management.

Consultant

IDEAS42
01.2022 - 10.2023
  • Contracted with ideas42 to devise strategies for changing the narrative within a specific demographic
  • Collaborated with team members to plan and execute events, including event coordination
  • Established and led peer study groups to outline actionable steps for narrative changes
  • Brainstormed innovative ideas for both current and evolving narrative trends
  • Participated in weekly visits to various businesses and startups as part of ongoing research and networking efforts

Remote Technical Support Representative

Capital One
01.2020 - 02.2021
  • Contracted to serve as a liaison between Capital One and Sykes Incorporated, providing remote technical support for over a year
  • Handled an average of over 150 inbound calls, troubleshooting various internet browser and operating system issues, as well as addressing customer inquiries
  • Utilized various software tools such as Iris, Citrix, and Slack for efficient communication and collaboration
  • Provided exceptional remote technical support to clients, effectively troubleshooting and resolving software and hardware issues
  • Collaborated with cross-functional teams to ensure the seamless integration and implementation of new software releases and updates
  • Maintained comprehensive logs of customer interactions, ensuring accurate tracking of support tickets and prompt follow-up
  • Conducted remote training call sessions to educate clients on software functionality and best practices, thereby enhancing their overall user experience

Intern

PerScholas
06.2019 - 10.2019
  • Successfully accomplished a 420-hour course curriculum
  • Demonstrated proficiency in understanding and utilizing basic TCP/IP Infrastructure
  • Conducted packet sniffing operations using Wireshark
  • Acquired extensive knowledge of standard command prompt commands
  • Earned a completed certification in Castanet course
  • Developed skills in standard operations for Linux Kali and Arch distro
  • Executed the creation of ethernet cables in a controlled lab environment
  • Received training and certification in Network+ and CCNA Cyber Ops

Office Intern

SUNY North Bronx Career Center
06.2016 - 11.2018
  • Reviewed and proofread more than 50 documents to ensure accurate edits and proper formatting
  • Collaborated in the development of spreadsheets, pie charts, infographics, and PowerPoint presentations
  • Conducted network diagnostics, resolved internet connectivity issues, and resolved packet discrepancies
  • Provided assistance to students in utilizing MS Office tools for coursework and lab assignments

Education

Crimnology -

Blinn College
Brenham, TX
01.2013

Skills

  • Networking
  • MS office
  • Microsoft Word
  • Microsoft office
  • [NETACAD] certified
  • Blockchain Techology
  • Troubleshooting

Timeline

Liquidity Sales Provider

LocalCoinswap
11.2023 - 11.2024

Consultant

IDEAS42
01.2022 - 10.2023

Remote Technical Support Representative

Capital One
01.2020 - 02.2021

Intern

PerScholas
06.2019 - 10.2019

Office Intern

SUNY North Bronx Career Center
06.2016 - 11.2018

Crimnology -

Blinn College

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Andre Noble