Andre Page

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Took time off to care for an ill family member. I did this for 2 years. Since then, my siblings and I have hired a full-time caregiver, so I no longer need to be present and am fully available to work now and in the future.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Maximized team knowledge and productivity by training, monitoring, and directing employees in application of best practices and regulatory protocols
• Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.

• Established and maintained stock records and other documents, including inventory, material control, accounting, and supply reports in accordance with supply chain management protocols.
• Corrected error and exception documents, reviewed and verified quantities with purchase requests and shipping documents; maintained stock locator system, and administered document control procedures.
• Organized and ordered over $3,500,000 worth of repairable parts.