ANDRE PEREZ
Frederick,MD
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Administrative Assistant & Painter (Part-Time)
Fausto's Painting LLC
09.2018 - 07.2019
- Assisted with home renovation labor, including painting home interiors and minor construction work
- Calculated the cost of labor and supplies needed for home renovations and prepared detailed invoices for clients
- Answered phone calls and scheduled inspection appointments for clients
- Familiarized with worker safety and harm reduction in the workplace
Personal Shopper/ Sales Associate
Macys Department Store
12.2020 - 02.2021
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Loaded and unloaded orders at customer's locations.
Shoe Sales Associate
Dicks Sporting Goods
03.2022 - 11.2022
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Boosted sales revenue with effective upselling of shoe accessories, such as insoles and cleaning products.
Sales Associate
Home Depot
10.2021 - 11.2022
- Provided expert advice and assistance to customers on all aspects of gardening and outdoor living
- Operated point-of-sale equipment and processed customer transactions
- This includes ringing up sales, handling returns and exchanges, and answering customer billing and payment questions
- Assisted in maintaining and ordering inventory
- Aided with the loading and unloading of merchandise and maintaining the stockroom
Crew Member
Chipotle Mexican Grill
12.2022 - 12.2023
- Took orders and made change at the cash register correctly
- Prepared food and followed safety procedures
- Precisely followed recipes to ensure the high-quality of food
- Cooperated with management to resolve customer issues
- Helped put away supplies and merchandise after truck deliveries
Delivery Driver
DoorDash
01.2024 - Current
- Delivered orders to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Frederick High School
Frederick, MD06.2021
Skills
- Motivated college student with over 4 years of customer service experience in various workplace settings
- Bilingual (Spanish)
- Punctual
- Collaborative team member
- Excellent customer service skills
- Detail oriented
- Quick learner, adaptability to environments
Timeline
Delivery Driver
DoorDash
01.2024 - Current
Crew Member
Chipotle Mexican Grill
12.2022 - 12.2023
Shoe Sales Associate
Dicks Sporting Goods
03.2022 - 11.2022
Sales Associate
Home Depot
10.2021 - 11.2022
Personal Shopper/ Sales Associate
Macys Department Store
12.2020 - 02.2021
Administrative Assistant & Painter (Part-Time)
Fausto's Painting LLC
09.2018 - 07.2019
High School Diploma -
Frederick High School
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