ANDRE PEREZ
Hawthorne,NY
Summary
Motivated and adaptable professional with strong customer service skills and experience in fast-paced environments. Proven ability to communicate effectively and collaborate with teams while managing cash handling and multitasking responsibilities. Eager to leverage skills in a new role and contribute positively to a growing team.
Overview
7
7
years of professional experience
Work History
Customer Service Supervisor
Whole Food Market
Chappaqua, NY
03.2026 - Current
- Supervised customer service team to ensure high-quality service delivery.
- Trained new staff on customer engagement and store policies.
- Resolved customer inquiries and complaints effectively and efficiently.
Customer service desk team member
Whole Foods Market
Chappaqua, USA
01.2024 - 03.2026
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Handled cash transactions accurately at the register during peak hours.
- Trained new team members on store policies and customer service practices.
- Supported E-commerce department training new team members and with some shopping when coverage was needed.
Cashier
Dunkin Donuts
Pleasantville, USA
02.2019 - 03.2026
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Assist in training new cashiers, inventory of the store (order products to be shipped to the store)
Skills
- Customer service
- Willingness to learn
- Multitasking
- Teamwork and collaboration
- Cash handling
- Positive attitude
References
Brad McAllister , Dunkin Donuts, Manager On Duty , (646-255-3356)
Languages
Spanish, ( Native language )
Timeline
Customer Service Supervisor
Whole Food Market
03.2026 - Current
Customer service desk team member
Whole Foods Market
01.2024 - 03.2026
Cashier
Dunkin Donuts
02.2019 - 03.2026