Andre Buford
IT Admin Management
Novi/Southfield/Brighton,MI
Summary
I am an IT Systems Administrator Specialist with more than 15+ years of experience. I have demonstrated leadership ability in my current role as Lead Systems Administrator in present office locations where I consistently exceeded production expectations. I am looking for an opportunity where my skills, innovation and work ethic will help to continue to drive the organization in the right direction.
IT professional with proven track record in maintaining and optimizing server environments. Known for strong commitment to team collaboration and delivering high-quality results. Adaptable and reliable, bringing strong focus on network management, system security, and problem-solving capabilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Systems Administrator Specialist
Arcadis Inc
03.2020 - Current
- Currently serving as a Lead Systems Administrator, I oversee a team responsible for the design, implementation, and maintenance of our organization's IT infrastructure
- My role involves strategic planning to align technological advancements with business objectives, ensuring seamless integration and scalability of systems
- I lead initiatives in network administration, optimizing performance through meticulous configuration of routers, switches, and firewalls to uphold robust security and connectivity standards
- Server administration remains a focal point, where I manage the deployment and upkeep of critical servers, both physical and virtual, supporting diverse applications and services essential to operations
IT Help Desk Specialist & Sales executive
ON PREMISE IT
07.2018 - 02.2020
- I specialized in providing frontline technical support and solutions to end-users within this company
- My role revolved around promptly responding to and resolving a wide range of IT issues and inquiries, ensuring minimal disruption to daily operations
- I excelled in diagnosing and troubleshooting hardware, software, and network problems, utilizing a comprehensive knowledge base and analytical skills to deliver effective resolutions
- I was proficient in managing ticketing systems to prioritize and track issues, maintaining clear communication with users throughout the support process
DATA INTEGRATION
DOMINOS INC
11.2016 - 05.2018
- This role specialized in designing and implementing data integration solutions that streamline processes and enhance data accessibility and accuracy
- I leverage my expertise in Excel Integration, ETL (Extract, Transform, Load) processes and SQL tools to integrate data from disparate sources, ensuring consistency and reliability
- My responsibilities included analyzing data requirements, designing data models, and developing mappings and workflows to facilitate efficient data movement
Education
Associates - Information Technology
ITT Technical Institute
01.2012
Skills
- Platform expertise
- Heavy Helpdesk Specialist
- Endpoint Services
- Systems Monitoring
- Active Directory
- Communication
- Windows OS
- Vendor Management
- Backup and Recovery
- Help desk software
- Software installation
- Program installations
- End-user training
- Organizational leadership
- Operating system deployment
- System upgrades
Certification
- Google IT Support Professional Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Work-life balanceCareer advancementCompany CultureHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Lead Systems Administrator Specialist
Arcadis Inc
03.2020 - Current
IT Help Desk Specialist & Sales executive
ON PREMISE IT
07.2018 - 02.2020
DATA INTEGRATION
DOMINOS INC
11.2016 - 05.2018
Associates - Information Technology
ITT Technical Institute