Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Nadeau

Turner

Summary

Recent college graduate with a Bachelor's in Business Management and Marketing, looking to start a career in bartending. I have a couple of years of serving experience where I learned how to work under pressure, connect with customers, and keep things running smoothly. I recently completed an online bartending course and earned my certification. I'm excited to bring my strong people skills, positive attitude, and willingness to learn to a fun, fast-paced bar environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Specialist

Sprinkler Systems
01.2025 - Current
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collected, arranged, and input information into database system.

Server

Texas Roadhouse
01.2021 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

B.S. - Business Management and Marketing

University of Maine
Orono, ME
05-2025

High school Diploma - undefined

Southern Aroostook Community School
01.2021

Skills

  • Platform expertise
  • Strong work ethic
  • Menu memorization
  • Exceptional customer service
  • Content creation
  • Analytics
  • Communication
  • Creativity
  • Strategic thinking
  • Proficient in Microsoft Office Suite (Word & Excel)
  • Strong interpersonal and communication skills
  • Experienced in conflict resolution and customer satisfaction
  • Quick learner with an interest in sales tactics and strategies
  • Sales expertise
  • Effective customer upselling
  • Positive and professional

Certification

ABC Bartending School Online – Completed May 2025

Microsoft Office Specialist - Completed November 2023

Timeline

Operations Specialist

Sprinkler Systems
01.2025 - Current

Server

Texas Roadhouse
01.2021 - 06.2024

High school Diploma - undefined

Southern Aroostook Community School

B.S. - Business Management and Marketing

University of Maine

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