Andre Poux
Miami,FL
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Results-driven Business Operations Specialist with a proven track record in optimizing operational processes and implementing streamlined business solutions. Expertise in project management, strategic planning, and process improvement has consistently delivered efficiency gains and cost reductions. Strong analytical skills and a proactive problem-solving approach have led to successful project outcomes and enhanced overall business performance. Committed to leveraging operational excellence to support organizational growth.
Overview
9
9
years of professional experience
Work History
Consultant
The Collection
Fort Lauderdale, FL
03.2021 - Current
- Collaborate with small businesses and entrepreneurs to understand their vision, goals, and business model.
- Develop tailored pitch decks and business portfolios that effectively communicate the business's value proposition, market opportunity, and growth potential.
- Craft compelling narratives to showcase the business's strengths, financial projections, and strategies for sustainable growth.
- Ensure pitch materials are clear, concise, and visually engaging to capture the attention of potential lenders, or investors.
- Guide clients in identifying and highlighting key differentiators and competitive advantages within their industry.
Sales Consultant
Critter Control
Pompano Beach, FL
01.2023 - 02.2024
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Handled credit and debit card payment processing to complete purchasing experience.
- Developed key customer relationships to increase sales.
- Leverage CRM systems, Salesforce, and ServSuite.
Operations Manager
Nations Benefits
Plantation, FL
12.2019 - 02.2021
- Oversee daily operations, ensuring efficiency and smooth functioning across all departments.
- Implement tech-driven solutions to enhance productivity, reduce costs, and support business growth.
- Lead and mentor teams, fostering a culture of continuous improvement and high performance.
- Enhancing system functionality and streamlining processes to support business objectives.
- Generate and review daily reports to track performance, identify trends, and assess key metrics.
- Monitor inventory, resources, and budgets to ensure optimal allocation.
Senior Mental Health Counselor
Florida Palms Academy
Hollywood, FL
09.2016 - 11.2019
- Facilitated psychoeducational groups related to mental health topics such as anger management and stress reduction.
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Tracked client movement on and off unit by documenting times and destinations of clients.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
Education
Bachelor of Science - Public Safety Administration
University of Maine Fort Kent
Fort Kent, ME06-2013
Skills
- Business analysis
- Market research
- Critical thinking
- Sales strategies
- Customer relationship management
- Data analysis
- Process improvement
- Project management
- Team leadership
- Client consultation
- Strategic thinking
- Sales strategy
- CRM software
Education and Training
other
Timeline
Sales Consultant
Critter Control
01.2023 - 02.2024
Consultant
The Collection
03.2021 - Current
Operations Manager
Nations Benefits
12.2019 - 02.2021
Senior Mental Health Counselor
Florida Palms Academy
09.2016 - 11.2019
Bachelor of Science - Public Safety Administration
University of Maine Fort Kent
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