Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Andre Robinson Jr

Andre Robinson Jr

Fredericksburg,VA

Summary

In my Junior Assistant Manager role, I am Encouraging and I tend to be upbeat. I'm a analytical problem-solver with talents for collaboration, leading and motivating, as well as excellent customer relations aptitude and Interpersonal skills. I am Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

As a organized and dedicated Administrative Assistant, my top priority is ensuring customer and client, satisfaction, and loyalty by fostering strong relationships using my multitude of skills of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. using Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Junior Assistant Manager

Woof Houze
Fredericksburg, VA
05.2020 - 06.2024
  • Oversaw daily store operations including opening/closing procedures, inventory management, delegated task while, defining clear targets and objectives and communicating them with team members to meet performance, quality and service expectations.
  • Ensured compliance with all company policies and regulations and helped to ensure workplace safety.
  • Generated repeat business through exceptional customer service and offered hands-on assistance to customers, assessing their needs, responded to customer concerns with friendly and knowledgeable service
  • Completed regular inventory counts to verify stock levels stayed at 100% , addressed discrepancies, and forecasted future needs ands monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies

Administrative Coordinator

Urth's Table
Cumming, GA
06.2019 - 01.2021
  • Handled assignments independently with good judgement and critical thinking skills
  • Answered multi-line phone system, routing calls, delivering messages to staff.
  • Maintained office calendars to track important dates and deadlines..
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • I prioritized confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

High School Diploma -

Riverbend High School
Fredericksburg, VA
05-2023

Skills

Junior Assistant Manager

  • Customer Relationship Management (CRM)
  • Customer and Client Care And Relations
  • Interpersonal Skills
  • Interpersonal intelligence
  • Staff Training and Development
  • Great Collaborating
  • Inventory Control And Accuracy
  • Cash Handling
  • Task Prioritization

Administrative Assistant

  • Phone Etiquette
  • Basic Computer Skills
  • Customer Service And Support
  • Calendaring
  • Maintained Databases Using Data Entry
  • Microsoft Office
  • Administrative Organization
  • Time Management
  • Self Sufficiency

References

References available upon request.

Timeline

Junior Assistant Manager

Woof Houze
05.2020 - 06.2024

Administrative Coordinator

Urth's Table
06.2019 - 01.2021

High School Diploma -

Riverbend High School
Andre Robinson Jr