Summary
Overview
Work History
Education
Skills
Timeline
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Andre Serrano

Brooklyn,NY

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

9
9
years of professional experience

Work History

Sales Associate

Fortune World
Manhattan, NY
08.2023 - Current
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.

Bike Courier

Private Jet
Brooklyn, NY
09.2017 - Current
  • Delivered items to customer's homes or businesses in a timely manner.
  • Maintained accurate records of each delivery, including any special instructions given by the customer.
  • Followed company safety protocols at all times while on the job.

Cashier

Sarku Japan
Paramus, NJ
09.2021 - 01.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Delivery Driver

Double Green
Brooklyn, NY
05.2021 - 08.2021
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.

Sales Associate

Altman Luggage
Manhattan, NY
01.2015 - 12.2017
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assessed customer needs to provide assistance and information on product features.
  • Provided accurate information about products, prices and services.
  • Worked with fellow sales team members to achieve group targets.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.

Education

High School Diploma -

Progress High School For Professional Careers
Brooklyn, NY
06-2017

Skills

  • Teamwork and Collaboration
  • Reliable and Punctual
  • Sales Expertise
  • Merchandise Display
  • Outgoing Personality
  • Complex Problem-Solving
  • Sales Strategies
  • Inventory Tracking
  • Energetic Self-Starter
  • Shipment Processing
  • Money Transfer Systems
  • Positive and Professional
  • Written and Oral Communication Skills
  • Money Handling
  • Problem-Solving
  • Goal-Oriented
  • Excellent Communication Skills
  • Customer Service
  • Cash Handling
  • Merchandising Understanding
  • Retail Store Operations
  • Cash Register Operation
  • Store Opening and Closing
  • Time Management
  • Listening Skills
  • Verbal/Written Communication
  • Stocking and Receiving

Timeline

Sales Associate

Fortune World
08.2023 - Current

Cashier

Sarku Japan
09.2021 - 01.2023

Delivery Driver

Double Green
05.2021 - 08.2021

Bike Courier

Private Jet
09.2017 - Current

Sales Associate

Altman Luggage
01.2015 - 12.2017

High School Diploma -

Progress High School For Professional Careers

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Andre Serrano