Andre Sims
Lanham,MD
Summary
Resourceful Customer Service Sales Representative known for productivity and efficienty completing tasks. Specialize in conflict resolution, and client retention, which enhance customer satisfaction and loyalty. Excel in communication, adaptability, and problem-solving, ensuring smooth transactions and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Customer service/sales representative
American Plant
Bethesda
10.2020 - 10.2021
- Guided customers in selecting and purchasing diverse plants to meet their gardening needs
- Organized perennials on sales floor to enhance customer shopping experience
- Frequently unload perennials off the truck
- Collaborated across departments, including annuals and nursery, to streamline operations.
Crew member
Student Conservation Association
Greenbelt Park
07.2018 - 08.2018
- Enhanced trail and campsite quality throughout park, providing better visitor experiences
- Restored two main bridges in park, ensuring safe access for visitors and maintenance crews
- Supported conservation crews on Student Conservation Association field projects.
- Cleared trails using hand tools and light equipment.
- Carried supplies and organized gear for daily field assignments.
Education
Bachelors - Business Administration Finance
Washington Adventist University
Takoma Park04-2023
High School Diploma -
Capital City Public Charter School
Washington DC06-2018
Skills
- Sales techniques
- Customer relations
- Sales support
- Inventory handling
- Cross department coordination
- Team collaboration
- Attention to detail
- Time management
- Problem-solving
- Equipment maintenance
- Feedback reception
HOBBIES
Reading, Writing, Long walks, Listen to music, Try learning new skills.
Timeline
Customer service/sales representative
American Plant
10.2020 - 10.2021
Crew member
Student Conservation Association
07.2018 - 08.2018
Bachelors - Business Administration Finance
Washington Adventist University
High School Diploma -
Capital City Public Charter School