Andre Smith
Waxahachie,TX
Summary
Detail-oriented professional with expertise in customer service and technical troubleshooting. Proven ability to generate insightful reports and streamline processes, enhancing operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Housekeeper
Baylor Scott & White
Waxahachie, Texas
08.2024 - Current
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
Frontline Member Associate
Raising Cane's Restaurants
Waxahachie, TX
09.2020 - 04.2024
- Compiled reports detailing customer feedback or other pertinent information related to store operations.
- Handled returns quickly while ensuring customer satisfaction was met.
Stewarding
Hilton Anatole
Dallas, TX
09.2015 - 03.2020
- Negotiated contracts with suppliers to purchase necessary materials and supplies for the stewarding department. Cleaning all the kitchen utensils and making sure the kitchen is well cleaned and the chefs has all there utensils
- Directed daily activities of the stewarding team members.
- Managed all purchasing activities related to the stewarding department.
- Established standard operating procedures for stewarding activities such as dishwashing, pot washing.
Enviromental Service Aide
Park Manor Nursing Home
Glenn Heights , TX
06.2012 - 06.2015
- Washed and stripped beds of sheets and pillowcases using washing machines. And making sure the Nursing facility is cleaned and well kept.
Packaging Assistant
UPS
Dallas, TX
12.2014 - 12.2014
- Generated in-depth reports that outline package assembly and delivery workflows. Assisting the UPS driver with delivering packages and communicating with the driver
Education
Associate Degree - Cyber Security, Computer Networking
Navarro College
Waxahachie, TX06-2025
High School Diploma -
American Homeschool of Correspondence
Lansing, IL05-2014
ITT Technical Institute
Cedar Hill, TXSkills
- Network security
- Customer service
- Technical troubleshooting
- Data analysis
- Report generation
- Team collaboration
- Linen replacement
- Ergonomics and safety training
- Able to lift 80 lbs
Accomplishments
- I have two honor roll perfect attendance awards at ITT Tech for the June 2015 Quarter
- I have a 2 Year Certificate Service Anniversary Awards at the Hilton Anatole in October 29, 2017
Certification
- I manage to complete 2 Food Handler Certificates one at Raising Canes in September 28, 2020
- the other one at the Hilton Anatole in 2023
Languages
English
Professional
Timeline
Housekeeper
Baylor Scott & White
08.2024 - Current
Frontline Member Associate
Raising Cane's Restaurants
09.2020 - 04.2024
Stewarding
Hilton Anatole
09.2015 - 03.2020
Packaging Assistant
UPS
12.2014 - 12.2014
Enviromental Service Aide
Park Manor Nursing Home
06.2012 - 06.2015
Associate Degree - Cyber Security, Computer Networking
Navarro College
High School Diploma -
American Homeschool of Correspondence
ITT Technical Institute
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