Summary
Overview
Work History
Education
Skills
Certification
Executiveexperienceandaccomplishments
Affiliations
Professionalemployment
Work Availability
Work Preference
Quote
Languages
Timeline
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Michael Creasser

Chicago,IL

Summary

Director of Information Technology with 27+ years of experience in security and networking solutions, infrastructure management, and software and hardware implementations. Proven track record of implementing cost-effective technical processes with minimal or zero downtime. Adaptable leader leveraging strong interpersonal and communication skills to foster cross-functional collaboration between technical and business teams. Skilled strategic Information Technology Manager adept at guiding the navigation of modern technology. Experienced in driving efficiency and effectiveness by developing, delivering, and supporting strategic plans. Demonstrated ability to translate technical requirements into practical business solutions. Successful record of building positive relationships with internal and external stakeholders.

Overview

30
30
years of professional experience

Work History

Network, Systems and Security Consultant

TD Securities Automated Trading
01.2021 - Current
  • Conducted security audits to ensure compliance with regulations and industry standards.
  • Improved client security posture with detailed recommendations and mitigation strategies.
  • Identified potential threats, developing action plans to reduce risks.
  • Strengthened organizational security, implementing best practices and security measures.
  • Increased awareness by leading security training sessions for staff and stakeholders.
  • Provided consulting services for optimizing security infrastructure and policies.
  • Analyzed security trends to anticipate and address emerging threats.
  • Collaborated with IT teams, ensuring seamless integration of security solutions.
  • Designed security architectures to bolster defenses against cyber threats.
  • Advised on regulatory compliance, ensuring adherence to data protection laws.
  • Assisted in managing crisis situations calmly and effectively under pressure; this included coordinating responses across multiple departments within the organization.

Network and Security Consultant

Independent Consultant
01.2018 - 01.2021
  • Implemented backup systems to protect critical data from loss due to hardware failures or natural disasters.
  • Maintained stable operation of multiple clients' computer networks.
  • Evaluated emerging technologies for potential integration into existing networks, keeping clients at the forefront of industry advancements.
  • Increased client satisfaction by providing timely technical support and addressing their specific needs.
  • Streamlined network management processes by developing and documenting standard operating procedures.
  • Delivered tailored presentations to non-technical stakeholders, effectively communicating complex concepts in a clear manner.
  • Analyzed and recommended solutions and upgrades to services to streamline processes.
  • Led efforts to troubleshoot complex network issues, working closely with colleagues across multiple departments as needed for resolution.
  • Established strong relationships with vendors, negotiating favorable terms for equipment purchases and service contracts.
  • Consistently met project deadlines while maintaining high-quality work standards through effective time management techniques.
  • Provided configuration recommendations and assistance in customer deployment.
  • Enhanced security measures by continuously updating firewalls, monitoring software, and encryption protocols.
  • Reduced downtime for clients by proactively identifying potential issues and providing preventive maintenance solutions.
  • Collaborated with cross-functional teams to design and implement efficient network infrastructure for business operations.

Director of IT / Chief Architect

Equitec Group, LLC.
01.2007 - 01.2017
  • Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
  • Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
  • Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
  • Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.
  • Established IT policies and procedures, fostering a secure and efficient work environment for all employees.
  • Managed the procurement process for IT hardware and software, ensuring timely delivery of necessary equipment to support ongoing projects.
  • Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
  • Collaborated with cross-functional teams to provide optimal technology support for various departments within the company.
  • Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
  • Conducted regular audits of hardware inventory to ensure proper asset management across the organization''s technology infrastructure.
  • Spearheaded the development and implementation of innovative software solutions, resulting in increased operational efficiency.
  • Evaluated emerging technologies for their potential impact on organizational goals, recommending viable solutions as needed.
  • Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
  • Fostered a culture of continuous improvement within the IT department through ongoing professional development opportunities for staff members.
  • Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.
  • Facilitated seamless communication between IT personnel and other departments, promoting collaboration on key projects.
  • Implemented and maintained technology and software budget.
  • Oversaw development and implementation of improvements to support network operations.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Managed life cycle replacement of hardware and software.
  • Liaised with other departments to minimize network interruptions and possible downtimes.
  • Migrated numerous legacy systems to newer technologies, reducing costs and enhancing efficiency of computing tasks.
  • Served as key liaison between technical teams and executive leadership, effectively communicating complex concepts in a way that fostered informed decisionmaking.
  • Managed external vendor relationships, ensuring timely delivery of products and services within budget constraints.
  • Led efforts to modernize legacy systems, resulting in increased capabilities while maintaining compatibility with existing infrastructure.
  • Reduced system downtime with proactive infrastructure planning and maintenance.
  • Promoted collaboration among team members by creating an environment that encouraged open communication and idea sharing-ultimately driving collective success in achieving project goals.
  • Achieved cost savings by evaluating and recommending appropriate technology solutions.

Network and Security Consultant

Bank of America
03.2007 - 10.2007
  • Conducted comprehensive security assessments to uncover vulnerabilities and recommend actionable solutions.
  • Improved client security posture by analyzing systems and implementing tailored protection strategies.
  • Provided expert guidance on compliance requirements, ensuring adherence to industry standards.
  • Strengthened organizational defenses with detailed threat analysis and response plans.
  • Delivered targeted training sessions to educate staff on recognizing and mitigating security threats.
  • Enhanced incident response capabilities by developing and documenting robust protocols.

Information Security Consultant

Blackwell Consulting
01.2006 - 01.2007
  • Played a crucial role in setting annual information security budgets, ensuring adequate funding for necessary tools, personnel, and training.
  • Reduced potential information security incidents by developing and enforcing company-wide security policies and procedures.
  • Conducted thorough audits of system access rights, reducing unauthorized access to sensitive data.
  • Optimized firewall configurations and intrusion detection systems, enhancing the organization''s ability to identify and block malicious activity.

Information Security Consultant

Sanofi Aventis Pharmaceuticals
01.2005 - 01.2006
  • Reduced potential information security incidents by developing and enforcing company-wide security policies and procedures.
  • Conducted thorough audits of system access rights, reducing unauthorized access to sensitive data.
  • Optimized firewall configurations and intrusion detection systems, enhancing the organization''s ability to identify and block malicious activity.
  • Streamlined incident response processes, leading to faster resolution times for information security breaches.
  • Evaluated new technologies for potential integration into existing security infrastructure, keeping the company ahead in terms of cyber defense capabilities.
  • Created custom scripts for automating various aspects of vulnerability management processes, increasing efficiency and accuracy in identifying risks.
  • Implemented encryption technologies for data storage and transmission, significantly reducing the risk of data breaches.
  • Built relationships and fostered effective communication with legal personnel to conduct practical investigations.
  • Recommend improvements in security systems and procedures.
  • Encrypted data and erected firewalls to protect confidential information.

Network Engineer II

Northrop Grumman C.I.S.
01.1995 - 01.2005
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Troubleshot complex multi-vendor network service provider issues.
  • Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
  • Evaluated emerging networking technologies to identify infrastructure improvement opportunities.
  • Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
  • Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
  • Designed and deployed scalable network infrastructure for increased efficiency and reliability.
  • Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
  • Created VPN infrastructure and allowed for secure remote connections.
  • Assisted with implementation and support of network monitoring tools.
  • Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
  • Enhanced security by implementing firewalls, VPNs, and access control systems.
  • Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
  • Designed resilient networks to withstand unexpected events and expedite recovery.
  • Streamlined network management with automated monitoring tools.
  • Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
  • Implemented WAN and LAN designs in multi-datacenter configurations.
  • Installed, supported and maintained company hardware and software infrastructure according to best practices.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Oversaw network performance, making changes to boost overall efficiency and power.
  • Acquired and maintained advanced knowledge of networking protocols.
  • Maintained company servers, computers, printers, cables and other equipment.
  • Provided security incident triage and response.
  • Planned implementation of network enhancements and upgrades.
  • Oversaw development and maintenance of computer systems, server upgrades and operating systems.
  • Provided detailed information on hardware and software products so that appropriate stakeholders could make suitable purchasing decisions.
  • Analyzed and produced recommendations on continuous network improvements.
  • Supported data center power and cooling infrastructure and consistently applied critical facility operational best practices.
  • Led team development and assisted in project management coordination.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.

Education

High School Diploma -

Clements High School
Sugar Land

Skills

  • Information Technology
  • Information Security
  • Firewalls
  • LAN / WAN
  • Networking
  • IT Operations
  • IT Support
  • Data Center Management
  • Microsoft Azure
  • Infrastructure Management
  • Hosted Virtual Solutions
  • Solution Development
  • Employee Training
  • Linux Administration
  • Microsoft Windows Server Administration
  • Cloud Computing
  • Virtualization Solutions
  • Budget Management
  • Microsoft Office 365
  • Compute design and implementation
  • Software & Hardware Solutions
  • License Management
  • Storage Solutions
  • Strategic Planning
  • Active Directory
  • System Administration
  • IT Management
  • Network Design
  • Linux Server and Desktop
  • Routing and Switching
  • Nokia Checkpoint Firewall
  • Dell / SonicWALL Firewalls
  • Office 365
  • Cisco Adaptive Security Appliance
  • Multicast
  • TCP/IP
  • BGP
  • OSPF
  • Monitoring
  • Disaster Recovery
  • Citrix Hypervisor
  • VMWare
  • IDS/IPS
  • Cisco IOS
  • Cisco Nexus
  • Cisco Catalyst
  • Amazon Web Services
  • Infrastructure Design and Management
  • Enterprise Architecture
  • Microsoft Exchange
  • Citrix Workspace
  • Citrix Virtual Apps and Desktops
  • Citrix ADC (NetScaler)
  • Firewall administration
  • Wireless Networking
  • Change Management
  • Backup administration
  • Technical support
  • Data center
  • Risk assessment
  • Network security
  • Threat analysis
  • Incident response
  • Compliance review
  • Information security
  • Security audits
  • Firewall management
  • Security consulting
  • Security architecture
  • Security best practices
  • Security operations
  • Security technologies
  • Security risk management
  • Security analysis
  • Security incident management
  • Endpoint security
  • Physical security
  • Staff management
  • Security awareness training
  • Wireless security
  • IT risk management
  • General networking principles
  • Network troubleshooting
  • Unified communications
  • Testing and troubleshooting
  • Network security management
  • Wireless networking
  • Network monitoring tools
  • IP address management
  • Data center management
  • Routing protocols
  • Network architecture design
  • Remote Access solutions
  • Vendor relationship management
  • Switching technologies
  • Virtualization technologies
  • Cybersecurity best practices
  • Network automation
  • Firewall configuration
  • VPN solutions
  • LAN and WAN infrastructure
  • Hardware configurations
  • End user support
  • Network device monitoring
  • Network configuration
  • Analytical thinking
  • Systems design
  • Network performance monitoring
  • System upgrades
  • Network design
  • Superb interpersonal skills
  • Troubleshooting
  • Decisive
  • VoIP systems
  • Patch management
  • Sound judgment
  • Antivirus and spam blocking
  • Change management
  • Technical infrastructure upgrades
  • Network architecture
  • Technical solutions development
  • User account creation
  • Print servers maintenance
  • Account security maintenance
  • Remote access support
  • Network operations
  • Network configuration and support
  • Network monitoring
  • Self-starter
  • WAN and LAN installations
  • VoIP
  • Data connectivity
  • Splunk analysis
  • IT security policies
  • Relationship management
  • Cross-functional coordination
  • Positive attitude
  • Strategic networking
  • Problem-solving
  • Customer service
  • Multitasking Abilities
  • Computer skills
  • Team leadership
  • Time management
  • Decision-making
  • Relationship building

Certification

  • CompTIA A+ Certification
  • Accredited Compaq Technician
  • Hewlett Packard Technician # SB9051
  • IBM: Professional Server Specialist

Executiveexperienceandaccomplishments

  • Managing multi-million-dollar IT budgets and inventories, leading all technical vendor relationships as well as partnering with other firms to create an economy of scale for infrastructure and exchange relationships.
  • Managing a team of administrators and technicians to provide white glove support to the executive officers (c- Suite) and other high impact employees.
  • Collaborated with technical leaders to develop innovative solutions for business functions including security, functionality, performance, reliability, repeatability, and scalability across the organization.
  • Directed a data center transition to a hosted solution, communicating with vendors to secure cost savings of more than $2M annually.
  • Planning and executing a datacenter relocation of an active trading system with 0 trading downtime.
  • Designing, implementing, and managing networking infrastructure, compute environment, and IT processes, communicating directly with vendor and stakeholders to secure cost-effective solutions.
  • Implementing and managing several hosted virtual solutions working directly with developers to establish a trading platform utilizing new technology.
  • Directing all technical vendor relationships; establishing and cultivating partnerships with other firms to create an economy of scale for infrastructure while securing cost savings through contract negotiations and shared services.
  • Providing administration for both Windows and Linux servers and workstations.
  • Configuring and monitoring network intrusion detection systems, firewalls, and log correlation software to identify, respond to, and document all incidents on a global scale.
  • Identifying and reporting trends regarding potential threats and initiating escalation procedures to counteract potential vulnerabilities within the network and server infrastructure.
  • Implemented Cisco Security Agent on more than 150 servers, including testing against all applications, installation, and upgrade of CSAMC server, reporting, and creating documentation.
  • Facilitated a rollout of SafeGuardEasy encryption on corporate laptops, independently overseeing the creation of install scripts, documentation, and providing support for the product.
  • Assumed responsibility as the project leader for ongoing upgrades, implementations, and maintenance across the organization, including completing a stalled rollout for more than 20,000 laptops.
  • Implemented IBM Proventia Desktop Security on more than 5000 workstations and laptops, creating policies, managing licenses, and resolving issues for clients.
  • Developed and executed a remediation process designed for virus protection, creating and utilizing a USB tool to facilitate efficient rollout across the organization.
  • Maintained a 99.999% uptime for LAN services while rebuilding and redesigning servers and workstations on a corporate networks supporting over 3000 users.
  • Facilitated the transition of all trading platforms from Windows to Linux, working closely with development teams to gather and implement requirements for efficient trading operation.
  • Led major telephone upgrades and IT enhancements, including implementing a hosted VoIP solution and executing regular server refreshes every nine to twelve months.
  • Assumed responsibility for the global security and maintenance of an online banking environment and network infrastructure following an acquisition.

Affiliations

InfraGard, 01/01/17 - Present

Professionalemployment

  • TD Securities Automated Trading, Network, Systems and Security Consultant, 01/01/21 - Present
  • Independent Consultant, Network and Security Consultant, 01/01/18 - 12/31/21
  • Equitec Group, LLC., Director of IT / Chief Architect, 01/01/07 - 12/31/17
  • Bank of America, Network and Security Consultant, 01/01/07 - 12/31/07
  • Blackwell Consulting, Information Security Consultant, 01/01/06 - 12/31/07
  • Sanofi Aventis Pharmaceuticals, Information Security Consultant, 01/01/05 - 12/31/06
  • Northrop Grumman C.I.S., Network Engineer II, 01/01/95 - 12/31/05

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceHealthcare benefitsWork from home optionCompany CulturePaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Quote

Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes

Languages

English
Native or Bilingual

Timeline

Network, Systems and Security Consultant

TD Securities Automated Trading
01.2021 - Current

Network and Security Consultant

Independent Consultant
01.2018 - 01.2021

Network and Security Consultant

Bank of America
03.2007 - 10.2007

Director of IT / Chief Architect

Equitec Group, LLC.
01.2007 - 01.2017

Information Security Consultant

Blackwell Consulting
01.2006 - 01.2007

Information Security Consultant

Sanofi Aventis Pharmaceuticals
01.2005 - 01.2006

Network Engineer II

Northrop Grumman C.I.S.
01.1995 - 01.2005

High School Diploma -

Clements High School

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