Andre Torres
Cheyenne,WY
Summary
Operational Executive with 23+ years of leadership experience driving high-performance operations across data centers, critical infrastructures, and multi-site environments. Proven expertise in leading large-scale, high-density operational platforms with full accountability for uptime, reliability, cost reduction, and service delivery. Recognized for building lean, high-performing teams, implementing disciplined operational frameworks, and fostering a culture of accountability, continuous improvement, and operational excellence. Experienced in managing complex, multi-site facilities, driving KPI/SLA performance, and delivering consistent uptime in mission-critical environments. Trusted leader with experience interfacing with executive leadership and Board-level stakeholders.
Overview
29
29
years of professional experience
Work History
Deputy Account Executive | Operations Director | Program Manager | Transition Manager
M.C. DEAN, INC.
01.2023 - Current
- Lead 24/7 operations across a national, multi-site data center portfolio, ensuring consistent uptime, reliability, and SLA compliance.
- Drive operational performance through implementation of standardized processes, metrics dashboards, and reporting structures aligned to customer commitments.
- Manage cross-functional teams supporting large-scale critical facilities, fostering a high-performance culture rooted in accountability and continuous improvement.
- Expanded program scope by $50M through operational excellence and scalable delivery models.
- Maintain 98%+ maintenance compliance and reduced legacy backlog by 70% through proactive maintenance strategies.
- Oversee operational readiness for new site onboarding and transitions, ensuring seamless integration across expanding facilities.
- Partner with stakeholders on CAPEX, lifecycle (EOL), and infrastructure upgrades supporting long-term platform performance.
Senior Critical Facilities Manager
JONES LANG LASALLE (JLL)
01.2018 - 01.2020
- Directed operations for a 200+ MW multi-site data center campus, leading 70+ personnel and delivering 100% uptime.
- Implemented operational standards, maintenance programs, and incident response protocols aligned with high-density environments.
- Delivered executive-level reporting and KPI reviews to stakeholders.
Senior Chief | Aviation Maintenance Leader
UNITED STATES NAVY
01.1997 - 01.2017
- Led 300+ personnel across complex operational environments, maintaining mission-critical readiness and performance.
- Led maintenance teams in routine inspections and repairs of naval equipment.
- Directed troubleshooting efforts for mechanical and electrical systems on vessels.
- Coordinated preventive maintenance schedules to ensure operational readiness.
Education
High School Diploma -
East High School
Cheyenne, WY01-1997
Some College (No Degree) - Mechanical Engineering
LCCC
CheyenneSkills
- Data Center Operations
- Critical Infrastructure
- Multi-Site Operational Leadership
- KPI Management
- SLA Management
- Operational Frameworks
- Process Optimization
- Facility Performance
- Performance optimization
- Budgeting
- Cost Control
- Financial Discipline
- Maintenance Program Optimization
- CMMS
- Reliability
- Incident Response
- Risk Management
- Team Development
- Organizational Leadership
- Executive Communication
- Stakeholder Communication
- Continuous Improvement
- Lean Methodologies
- Client Engagement
- Performance optimization
Data Center Operations Highlights
- Led 24/7 operations across multi-site, high-availability data center environments ensuring consistent uptime and SLA compliance
- Directed maintenance, incident response, and operational frameworks supporting mission-critical infrastructure
- Delivered 98%+ maintenance compliance and reduced backlog by 70% through proactive maintenance strategies
- Managed large-scale campus environments exceeding 200MW capacity with zero downtime impact
- Implemented KPI dashboards, CMMS optimization, and reporting structures aligned to performance and cost control
- Oversaw site transitions, onboarding, and operational scaling across national portfolios
Timeline
Deputy Account Executive | Operations Director | Program Manager | Transition Manager
M.C. DEAN, INC.
01.2023 - Current
Senior Critical Facilities Manager
JONES LANG LASALLE (JLL)
01.2018 - 01.2020
Senior Chief | Aviation Maintenance Leader
UNITED STATES NAVY
01.1997 - 01.2017
High School Diploma -
East High School
Some College (No Degree) - Mechanical Engineering
LCCC