Andre Vartan
Los Angeles,CA
Summary
Highly accomplished operations professional with extensive experience in overseeing Amazon Air operations, adept at managing diverse teams, enhancing processes, optimizing quality standards, elevating customer service, and maximizing output efficiency. (https://www.linkedin.com/in/andrevartan/)
Overview
11
11
years of professional experience
Work History
Area Manager
Amazon
07.2022 - Current
- Oversee Amazon Air operations
- Manage a team of 50 to 100 employees
- Conduct daily evaluations of employee performance
- Provide coaching and mentoring to develop employees
- Conduct regular one-on-one sessions to assess performance
- Analyze operational metrics and implement necessary changes based on data insights
- Enhance employee safety and awareness through integrated safety discussions
- Collaborate with multiple departments daily to optimize operations
- Perform audits and maintain detailed reports on a daily basis
- Achieved a 6.27% reduction in operational costs by eliminating labor hours based on projected metrics
- Foster positive workplace culture through building strong relationships with employees
- Implement Lean and Kaizen methodologies to address operational needs.
Senior Purchasing Manager
Birch Gold Group
12.2017 - 02.2022
- Led a team of 10 purchasing agents to streamline operations
- Coordinated customer orders to meet specific needs and requirements
- Managed procurement of gold, silver, platinum, and palladium metals
- Oversaw all purchasing activities and transactions
- Collaborated with various companies and conducted meetings with vendors
- Negotiated prices with vendors to ensure cost-effective procurement
- Implemented innovative strategies to boost production and revenue
- Cultivated strong relationships with vendors to foster long-term partnerships
- Provided coaching and mentorship to facilitate employee growth and development
- Conducted regular one-on-one evaluations to assess employee performance
- Recommended strategies to enhance employee well-being and job satisfaction
- Assisted in managing employee payroll to ensure accurate and timely payments
- Directed project management initiatives and ensured successful implementation
- Processed million-dollar orders on a daily basis with precision and efficiency.
Office Manager
John M. Chaves, DDS
01.2016 - 12.2017
- Communicated with patients
- Assisted dental hygienists in probing gum health levels and recording patient data
- Increased company's revenue (32.7%) by calling patients who are overdue for cleanings
- Pulled patient charts
- Scheduled appointments via "Dentrix" computer program
- Managed employee payroll
- In charge of project and product management
- Developed and coached employees
- Evaluated employee performance
- In charge of loss and profit margins
- Generated new leads which via marketing
- Processed patient insurance transactions
- Collaborated and built relationships with multiple cosmetic laboratories.
Sales Manager
VForce, Inc
02.2013 - 04.2016
- Spearheaded the prospecting of new customers through referrals from existing clients and sales phone calls
- Offered professional answers and advice to curious clients
- Worked efficiently to overcome objection while developing sales plans to close sales and exceed established quota
- Assisted customers in selecting the right product by asking open-ended questions to determine each customer's need while explaining product performance and benefits
- Cold called 30+ potential clients on a daily basis with a closing rate of 20% to 40%
- Provided coaching, mentoring, and immediate troubleshooting support to a team composed of 10+ Account Managers
- Oversaw different business development initiatives to improve the company's annual sales volume successfully
- Maintained the accurate tracking of budgeting and sales costs, labor, operations cash flow, and supplies.
Education
UX/UI -
University of California, Berkeley
Berkeley, CA05.2022
Master of Science - Psychology
Pepperdine University
Malibu, CA06.2021
Bachelor of Science - Psychology
California State University, Northridge
Northridge, CA06.2018
Skills
- Customer service
- Microsoft Office
- Operations
- Logistics
- Lean Six Sigma
- Kaizen
- Leadership
- UX
- UI Design
- Vendor Relations
- Purchasing
- Project Management
- Research
- Healthcare
- Sales Experience
Timeline
Area Manager
Amazon
07.2022 - Current
Senior Purchasing Manager
Birch Gold Group
12.2017 - 02.2022
Office Manager
John M. Chaves, DDS
01.2016 - 12.2017
Sales Manager
VForce, Inc
02.2013 - 04.2016
UX/UI -
University of California, Berkeley
Master of Science - Psychology
Pepperdine University
Bachelor of Science - Psychology
California State University, Northridge