ANDRE WILLIAMS
KANSAS CITY,MO
Summary
Current Ford Motor Company Process Coach and accomplished military veteran and former police detective, positioned to provide informed, high-quality leadership and support to an organization. Adept at streamlining operations by developing and implementing new policies and procedures. Proven track record of having a strong work ethic and working within a team to conduct routine investigations. Has an extremely analytical mind and is able to uncover details that would otherwise be easily overlooked. Experienced in collaborating with diverse organizations in gathering, compiling, and reporting multi-force intelligence information in support of the Global War on Terrorism. Attentive educator with over twelve years in training military and police personnel in proper safety protocols and tactics. Focused and enthusiastic with strong desire to build foundations for lengthy careers.
Overview
25
25
years of professional experience
Work History
Process Coach
Ford Motor Company
03.2023 - Current
- Reduced lead times with streamlined workflows, improving customer satisfaction levels.
- Performed regular audits on safety protocols, maintaining a high standard of compliance throughout the facility.
- Collaborated with engineering and quality teams for process improvements, increasing product quality and reliability.
- Improved manufacturing processes by analyzing workflow, identifying bottlenecks, and implementing corrective actions.
- Conducted root cause analysis for production issues, developing solutions to prevent recurrence.
- Created and oversaw 46 training programs for operations.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
Detective
Kansas City Missouri Police Department
01.2020 - 03.2023
- Conducted over 200 thorough investigations into domestic violence assault and threat/harassment activities to help develop strong criminal cases.
- Gathered facts from interviews of suspects, witnesses and complainants.
- Marked off crime scenes and controlled access to protect evidence from tampering or loss.
- Followed constitutional standards 100% of time to properly obtain and execute warrants for arrests and searches.
- Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
- Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
- Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
Police Officer
Kansas City Police Department
10.2015 - 01.2020
- Identification and utilization of principles and techniques that promote community service, crime prevention, and appropriate behavior.
- 100% enforcement and procedural aspects of criminal law and legal obligations inherent in enforcement of those laws.
- Proficient application of rules of evidence.
- Effective and professional communications through written, oral and mechanical media.
- Maintained safe operation of emergency vehicles.
- Firearm training in order to learn good judgment and competency in use of deadly force, ancillary police weaponry, and weaponless defense.
- Interviewed witnesses, suspects, and victims gathering pertinent information.
- Coordinated appropriate and effective responses quickly and in calm professional manner.
- Enforced all traffic laws, by conducting stops and crash investigation. Ticketing and reporting each incident in timely and precise manner.
- Proactively surveyed patrol areas for possible dangers and evidence to prepare for appropriate back up when needed.
- Prepared cases as needed to appear, and testify in court as witness or arresting officer.
- Successfully mediated over 300 domestic disturbances and protected victims from harm. Built relationships with citizens which allowed for effective diffusing techniques and negotiation as needed.
- Trained and mentored 5 new personnel hired to fulfill various roles.
Federal Correctional Officer (GL-07)
Bureau of Prisons
09.2014 - 10.2015
- Supervised over 200 inmates held by federal government in jail following arrest and before trial, or awaiting transfer to federal prison following conviction.
- Oversaw daily running of prison unit.
- Kept prison units 100% secure by preventing and dealing with disturbances, monitoring activity, enforcing rules and protecting well-being of both inmates and staff.
- Conducted over 100 random cell and body searches of inmates to ensure no weapons or drugs were on their person.
- Effectively dealt with individual inmates or group of inmate's in courteous, tactful manner in connection with law enforcement matters.
- Analyzed information rapidly and made prompt decisions when dealing with inmates and took prompt and appropriate law enforcement action in light of applicable laws, court decisions and sound law enforcement matters.
- Developed and maintained contact with network of inmates to gather information throughout prison unit.
Corrections Specialist
United States Navy
09.2010 - 11.2013
- Collaborated and partnered with five tenant commands, naval station, and ship security to close Naval brigade for detention facility, saving $3M in operational costs.
- Developed and implemented new operating procedures for Naval brigade, assisting duties of 100+ security personnel by delivering resources to enhance work.
- Supervised 10 divisions, including armories, HAZMAT lockers, and storage, guaranteeing alignment with safety requirements, yielding zero safety incidents and score of 95 out of 100 during base wide audit.
- Accurately processed and monitored detainees of global war on terrorism and other potential threats to increase safety of both base personnel and United States.
- Led daily operations of 75 live-fire gun ranges, maintaining vital communications that enabled all base security to retain gun qualifications while ensuring comprehensive base wide security.
- Collaborated with safety officers to introduce security programming in accordance to Navy and OSHA guidelines, leading to 25% reduction in rate of accidents per year.
Operations Specialist
United States Navy
08.2004 - 08.2010
- Steered operations of two Naval ships while preserving more than $20M in self defense radar and communications equipment, as well as sensitive materials.
- Reduced 75% of pirate attacks against foreign trade vessels by enforcing clear shipping trade routes.
- Led team of 20 planning and implementing projects, earning 100% completion rate for all missions during deployment to Arabian Gulf.
- Trained and mentored 16 military personnel in 532 Navy courses and 300 hours of departmental training, yielding 100% departmental retention.
- Directed ship force protection efforts, anti-terrorism educational training, and pre- deployment certification programs, qualifying 30+ for posts.
- Gathered intelligence from different communication systems and processed and disseminated that information to be distributed amongst ship in order to help combat ship from enemy combatants.
Package Handling Supervisor
United Parcels Service
03.2001 - 06.2004
- Drove training and instruction of more than 30 part-time and seasonal employees related to proper unloading, sorting, and OSHA HAZMAT procedures.
- Steered safety operations, resulting in zero mishaps and clearance of annual safety inspection.
- Guided unloading and aisle sorting operations, receiving and processing 20K+ packages to facilitate accurate and timely delivery of packages and increase customer satisfaction.
- Tracked employee performance, recording flow and count, bolstering production while cutting man-hours, subsequently growing company profits.
Court Bailiff
Grandview Municipal Courthouse
03.2002 - 01.2003
- Provided courtroom security enforcing all rules and regulations along with ensuring restricted ares were secured.
- Improved courtroom and patron relationships through superior customer service by successfully resolving court case issues.
- Maintained safe environment throughout courtroom by monitoring and controlling people coming in and out of courthouse.
- Processed and filed over 1000 court case documents with superior attention to detail.
Education
Master of Science - Cyber Security
Utica College
Utica, NY2018
Crisis Intervention Team Certification -
Kansas City Regional Police Academy
Kansas City, MO2018
Missouri POST Certification -
Kansas City Regional Police Academy
Kansas City, MO2016
Certification - Law Enforcement/Corrections
Federal Law Enforcement Training Academy
Brunswick, GA 2015
Bachelor of Science - Criminal Justice Administration
University Of Phoenix
Tempe, AZ, United States2011
Skills
- Effective team leader
- Teamwork
- Strong verbal communication
- Extremely organized
- Takes Initiative
- Collaborating
- Adaptable
- Ability to deal with stress
- Small arms weapons specialist
- Law
- Analytical Skills
- Problem Solving
- Intelligence gathering techniques
- Interpersonal Skills
- FLETC Academy
Accomplishments
- Supervised undisclosed number of detainees while working at the brig in Guantanamo Bay, Cuba, ensuring compliance with all applicable regulations established to ensure the safety of the detainees and the residents of the base.
- Oversaw training and qualification for 100+ individuals regarding correctional procedures and operations while streamlining personnel scheduling assignment process, increasing efficiency, morale, and quality of life.
- Maintained government issued equipment worth more than $30M during multiple overseas deployments.
- Fostered multilateral relationships and collaborated with Pakistan, Singapore, and Japan to fortify security and partnership through exceptional training and customer relations.
- Successfully conducted surveillance operations and identified over 3000 unknown aircraft and vessels while deployed to the Arabian Gulf, to ensure the security of the ship and her mission and the safety of all personnel stationed aboard the ship.
- Earned Navy Achievement Medal for serving as Subject Matter Expert in field and training personnel to ensure ship qualified for commission.
- Received Global War on Terrorism Service Medal for received and implemented combat orders during Iraqi/Enduring Freedom as well as direction of deployment, including 100 Naval aircrafts and 20 ships leading to 100% mission completion.
- Awarded Operation Enduring/Iraqi Freedom War Medals for three-time deployment to Arabian Gulf, coordination of port visits, and fleet operations, transferring 10M gallons of fuel, 1,500 cargo pallets, and 68 passengers.
Additional Information
Overseas Service Medal: 2011
Navy/Marine Corps Achievement Medal: 2010
Navy Good Conduct Medal x2: 2007, 2010
Sea Service Deployment Ribbon x3, 2005, 2006, 2007
Global War on Terrorism Service Medal: 2005
National Defense Service Medal: 2004
Community Service
National Society of Leadership and Success, 2020
Volunteer, Voices For Children, 2014
Volunteer, Federal Voting Assistance Program, 2012
Volunteer, Navy Morale, Welfare and Recreation, 2011
Volunteer, Navy Junior Officers Association, 2010
Timeline
Process Coach
Ford Motor Company
03.2023 - Current
Detective
Kansas City Missouri Police Department
01.2020 - 03.2023
Police Officer
Kansas City Police Department
10.2015 - 01.2020
Federal Correctional Officer (GL-07)
Bureau of Prisons
09.2014 - 10.2015
Corrections Specialist
United States Navy
09.2010 - 11.2013
Operations Specialist
United States Navy
08.2004 - 08.2010
Court Bailiff
Grandview Municipal Courthouse
03.2002 - 01.2003
Package Handling Supervisor
United Parcels Service
03.2001 - 06.2004
Master of Science - Cyber Security
Utica College
Crisis Intervention Team Certification -
Kansas City Regional Police Academy
Missouri POST Certification -
Kansas City Regional Police Academy
Certification - Law Enforcement/Corrections
Federal Law Enforcement Training Academy
Bachelor of Science - Criminal Justice Administration
University Of Phoenix