Andre Womack
McLoud,USA
Summary
I have over 19 years of dedicated service with Oklahoma Natural Gas, demonstrating commitment to company values and goals. Proven ability to enhance knowledge and skills to drive personal and organizational success. Eager to contribute to the continued growth and excellence of the natural gas industry.
Overview
19
19
years of professional experience
Work History
Senior Service Technician
Oklahoma Natural Gas
Shawnee, Oklahoma
08.2023 - Current
- Conducted routine safety inspections on gas systems and equipment.
- Maintained accurate service records and documentation for compliance purposes.
- Assisted in emergency response efforts during gas leaks or outages.
- Performed preventative maintenance on customer equipment according to established procedures.
- Created detailed reports documenting all completed tasks related to customer service calls.
- Provided feedback to management on trends in service requests and customer feedback.
- Built strong relationships with customers by delivering exceptional quality workmanship.
- Actively participated in team meetings to discuss progress updates on projects.
Service Technician collections
Oklahoma Natural Gas
Oklahoma City, Oklahoma
09.2014 - 08.2023
- Shut off gas service for non-payment, ensuring compliance with company policy. Utilized customer service skills to communicate effectively with customers, aiming to resolve issues and prevent confrontations. I use my intelligence and awareness at all times entering customers' yards to avoid incidents with bad dogs. Read utility meters accurately to ensure proper billing. I enter all collections info into moblite and I'm very familiar with the moblite system.
- Performed regular maintenance on gas distribution systems and equipment.
- Conducted safety inspections to ensure compliance with industry regulations.
- Diagnosed and repaired mechanical issues in gas appliances and systems.
Field Tech
Oklahoma Natural Gas
06.2013 - 09.2014
- Executed leak repairs and installed new gas lines to ensure safe and reliable service.
- Installed gas meters and service lines for residential and commercial customers.
- Conducted safety inspections and compliance checks on natural gas systems.
- Assisted customers with troubleshooting gas-related issues and provided solutions.
Meter Reader
Oklahoma Natural Gas
03.2007 - 06.2013
- Read gas meters and recorded data into itron handheld to track customers' gas usage.
- Collected meter readings for residential and commercial customers.
- Recorded data accurately for billing and reporting purposes.
- Inspected meters for leaks and damage during routine visits.
Education
High School Diploma -
McLoud High School
McLoud, OK06-2001
Skills
- Emergency planning and response
- Equipment maintenance and repair
- Customer service excellence
Timeline
Senior Service Technician
Oklahoma Natural Gas
08.2023 - Current
Service Technician collections
Oklahoma Natural Gas
09.2014 - 08.2023
Field Tech
Oklahoma Natural Gas
06.2013 - 09.2014
Meter Reader
Oklahoma Natural Gas
03.2007 - 06.2013
High School Diploma -
McLoud High School