Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Andrea Adams

Andrea Adams

Greenwood,IN

Summary

Compassionate and reliable Medical Assistant Trainee with experience at IU Health, skilled in HIPAA compliance and patient care. Proven ability to enhance patient comfort and safety during examinations while efficiently managing medical records. Strong communicator with a commitment to teamwork and delivering exceptional service in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant Trainee

IU Health
07.2025 - Current
  • Sanitize, restock, and organize exam rooms and medical equipment.
  • Obtain client medical history, medication information, symptoms, and allergies.
  • Direct patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Perform medical records management, including filing, organizing and scanning documents.
  • Competent in taking vitals and point of care.
  • Exercise HIPAA laws daily.
  • Maintain a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensure patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Child Nutrition Associate

Franklin Township Schools
02.2024 - 07.2025
  • Prepared balanced meals each day for students.
  • Practiced hand hygiene each day.
  • Ensured all cleaning and chemical use followed protocol.
  • Assisted with ordering of food and supplies and keeping record of inventory.


Laboratory Technician

Hendricks Regional Health Hospital
02.2023 - 05.2023
  • Accurately registered patients by collecting and verifying demographic and insurance information. Ensured all required data was entered into the system.
  • Served as the first point of contact for patients, ensuring a smooth and efficient registration experience. Addressed any questions or concerns patients may have regarding their registration or insurance.
  • Maintained confidentiality of patient information and complied with HIPAA regulations.
  • Entered in orders sent by the Providers to the patient's charts.

Billing Specialist

Spinal Logic Chiropractic
07.2014 - 10.2018
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Negotiated with insurance companies to resolve disputed claims, securing rightful payments.

Education

MA II - Medical Assistant II

IU Health Medical Assistant Trainee Program
Indianapolis, IN
09-2025

Danville Community High School
Danville, IN
05-2009

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Data entry
  • EMR / EHR
  • Direct patient care
  • Medical billing
  • Compassionate
  • Reliable team player

Certification

  • CCMA - Certified Clinical Medical Assistant- Anticipating certification September 2025

Languages

English
Native or Bilingual

Timeline

Medical Assistant Trainee

IU Health
07.2025 - Current

Child Nutrition Associate

Franklin Township Schools
02.2024 - 07.2025

Laboratory Technician

Hendricks Regional Health Hospital
02.2023 - 05.2023

Billing Specialist

Spinal Logic Chiropractic
07.2014 - 10.2018

MA II - Medical Assistant II

IU Health Medical Assistant Trainee Program

Danville Community High School

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