Andrea Adams
Sacramento
Summary
Detail-oriented medical professional with extensive experience in clinical and administrative functions, poised to excel in a dynamic healthcare environment. Recognized for providing reliable support in patient care and fostering effective communication within healthcare teams to ensure seamless collaboration. Proficient in patient interaction, medical record management, and office support tasks, with foundational knowledge in phlebotomy gained through academic projects and internships. Committed to leveraging strong teamwork, problem-solving, and time-management skills to make meaningful contributions from the outset of a career.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Medical Assistant
Ro Health
10.2023 - Current
- One-on-one care for medically fragile or students with disabilities. Care includes diapering, sanitation, Hoyer lift, monitoring fluid intake, and mobility or ambulation assistance. Communicate with various departments in regard to the care of students. Translate in ASL for hard-of-hearing students.
- Maintain CPR and First aid certifications in case of emergency, follow school policies, protocols, and procedures to keep children safe.
- Provides 1 on 1 assistance to student that is paraplegic, with a tracheotomy/ gastrointestinal tube.
- Assists RN with transfer from wheelchair to bed.
- Assisted healthcare providers with patient examinations and procedures, ensuring optimal workflow.
In-Home Healthcare Provider
In Home Support Services
12.2021 - Current
- Assist client in daily living activities, escort for daily outings, errands & appointments as necessary, change Broviac dressing, and dispense prescription medication on a schedule.
- Household chores include meal preparation, cleaning the kitchen, bathrooms, helping with laundry, taking out trash, assisting with personal care, hygiene, and ambulation.
- Provided compassionate personal care, assisting clients with daily living activities and mobility support.
- Coordinated appointments and transportation logistics to ensure timely medical care for patients.
- Facilitated seamless transitions from hospital to home care settings by coordinating with medical professionals, social workers, and family members.
Phlebotomist Externship
BioLab
07.2024 - 07.2024
- Completed 40 hours of hands-on phlebotomy practicum, gaining extensive experience in venipuncture techniques and blood collection.
- Performed venipunctures and collected samples for testing, ensuring proper labeling, storage, and transport.
- Tracked venipuncture success rates as part of ongoing training and skill development.
- Performed venipuncture and capillary blood collection with precision and adherence to safety protocols.
- Maintained accurate patient records and documentation for seamless continuity of care.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Extern Medical Assistant
ALLMED Medical Center
12.2022 - 04.2023
- Check in/out patients, schedule appointments, answer phones, and make outbound referrals.
- Assess patient vital signs, record data, escort patients to exam rooms, set up exam rooms, and assist with wound care and dressing changes.
- Performed venipunctures, specimen collection, administered injections, perform electrocardiograms, clean and re-stock exam rooms, and assist the physician.
- Back-office: taking patient blood pressure, vital signs, collecting specimens for lab, procedure setup, sterilizing equipment, EMR charting, assisting the physician, e-prescribing.
- Assisted in patient intake procedures, enhancing workflow efficiency and patient experience.
- Supported medical staff by preparing examination rooms and organizing supplies.
- Conducted routine inventory checks to ensure availability of essential medical equipment.
- Enabled more effective treatment plans by accurately recording patient histories and symptoms for physician review.
- Supported health outcomes by assisting in administration of vaccinations and other preventative care measures.
Office Technician
Employment Development Department
08.2020 - 08.2022
- Instructed callers how to certify, upload documents, and change information.
- Troubleshoot issues with email, passwords, or removing claim blocks.
- Provided technical assistance to clients, including explaining claims summary information.
- Greeted and provided efficient and friendly reliable customer first service.
- Accurately recorded Claimant Verification information into the EDD database.
- Coordinated communication between departments to ensure timely information sharing and collaboration.
- Implemented quality control measures for data entry tasks, enhancing accuracy in reports and documentation.
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
Education
Continuing Phlebotomy Practicum - Phlebotomy
Phlebotomy USA
Sacramento, CA07-2024
A.A. - Interdisciplinary Behavioral & Social Science
Sacramento City College
Sacramento, CA05.2024
Phlebotomy Certification - Phlebotomy
Phlebotomy USA
Sacramento, CA05.2024
Medical Assistant Diploma - Medical
United Education Institute College (UEI)
Sacramento, CA04.2023
Skills
- Understanding of HIPAA compliance requirements
- Scheduling efficiency in healthcare
- Service excellence
- Experienced in medical terminology usage
- Vital signs evaluation and documentation
- EMR/EHR system utilization
- Venipuncture proficiency
- Empathetic support
- CPR certification
- Immunization administration
- Specimens collection and processing
- Thorough patient assessments
- Proficient in laboratory specimen collection
Certification
- Certified Phlebotomist Technician 1
Languages
American Sign Language
Limited Working
Timeline
Phlebotomist Externship
BioLab
07.2024 - 07.2024
Medical Assistant
Ro Health
10.2023 - Current
Extern Medical Assistant
ALLMED Medical Center
12.2022 - 04.2023
In-Home Healthcare Provider
In Home Support Services
12.2021 - Current
Office Technician
Employment Development Department
08.2020 - 08.2022
Continuing Phlebotomy Practicum - Phlebotomy
Phlebotomy USA
A.A. - Interdisciplinary Behavioral & Social Science
Sacramento City College
Phlebotomy Certification - Phlebotomy
Phlebotomy USA
Medical Assistant Diploma - Medical
United Education Institute College (UEI)