Andrea Alarcon
Rowland Heights,CA
Summary
Experienced Barista with a robust history of excellent customer service. Talented and enthusiastic about producing a beverage or food item with a personable smile and positive attitude. Knowledgeable in problem solving and conflict resolution. Equipped with an excellent memory and awareness of surrounding people, events and facilities. Detail-oriented and capable of carrying heavy items. Willing to come in when possible and always work to the best of my ability.
Overview
9
9
years of professional experience
Work History
Butcher, Prep, Pantry
Baekjeong
Rowland Heights, CA
05.2021 - 12.2023
- Performed meat inspections and checked temperature environment to maximize food safety.
- Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Assisted numerous customers daily by taking and filling special orders at a fast and accurate pace.
- Educated 10 or more staff members on specialty meat cuts, food handling methods, preparation and sanitation guidelines.
- Presented customers with only quality grade meat.
- Cut and prepped various pork and beef meat options.
Machinist
SH Precision
Covina, CA
01.2022 - 10.2023
- Closely monitor equipment to detect and report malfunctions and prevent accidents.
- Maintain clean stations for proper and precise machine set-ups.
- Wash down all tools and lathes for a new operation to be set up.
- Continuously refill machines with coolant and switch out tools when no longer efficient enough.
- Type out invoices, packing slips, outside processing paperwork, material certifications, etc for proper filing.
Cashier, Tortilla, Focus Prep, FOS Trainer
Chipotle Mexican Grill Inc.
Baldwin Park, CA
02.2018 - 05.2021
- Elevated team member performance while cultivating customer relationships to drive sales.
- Effectively trained new hires on best practices and protocols.
- Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
- Assisted with purchases and signing up for rewards programs.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Picking Scanning and Packing
Hot Topic Warehouse
08.2017 - 10.2017
- Oversaw special orders and after-hours, urgent shipping jobs.
- Selected products for specific routes according to pick sheets.
- Followed proper selection procedures as established by the company.
- Worked at a rapid pace to meet tight deadlines.
- Labeled boxes and placed in outbound collection areas.
Sorting Packaging & Packing Nutrition Bars
Nellson
12.2016 - 02.2017
- Oversaw warehousing and storage practices and housekeeping.
- Prevented cross-contamination by using proper sanitation procedures established by the company.
- Cleared damaged items and advised when machines weren't working properly.
- Accomplished production goals by working with speed and accuracy.
- Marked and labeled containers with accurate shipping information to prevent delays.
Barista & Barista Trainer
Starbucks Corporation
10.2014 - 10.2016
- Maintained calm demeanor during high-volume periods with efficient, levelheaded customer service, and a pleasant smile.
- Cleaned equipment, disposed of waste, and carried out other closing duties.
- Received and accurately processed customer payments.
- Correctly followed all health, safety and sanitation guidelines.
- Cleaned and sanitized work areas, utensils and equipment.
Education
Criminal Justice
East San Gabriel Valley Regional Occupational Program
West Covina, CA2016
Skills
- Reliable and punctual
- Neat, clean, and professional appearance
- Reliable team worker
- Fluent in English & Spanish
- Comfortable standing for long periods of time
- Cash handling
- Math and language skills
- Delivers exceptional customer service
- Working under pressure
- Safe Work Practices
- Customer Satisfaction
Timeline
Machinist
SH Precision
01.2022 - 10.2023
Butcher, Prep, Pantry
Baekjeong
05.2021 - 12.2023
Cashier, Tortilla, Focus Prep, FOS Trainer
Chipotle Mexican Grill Inc.
02.2018 - 05.2021
Picking Scanning and Packing
Hot Topic Warehouse
08.2017 - 10.2017
Sorting Packaging & Packing Nutrition Bars
Nellson
12.2016 - 02.2017
Barista & Barista Trainer
Starbucks Corporation
10.2014 - 10.2016
Criminal Justice
East San Gabriel Valley Regional Occupational Program