Andrea Ashley
Jackson,MS
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive issue identification and resolution, optimizing processes, and supporting team objectives. Demonstrates strong analytical, communication, and teamwork skills, with quick adaptability to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude, commitment to continuous learning and growth. Seeking a career that presents professional challenges, leveraging interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Administration | Medical Secretary
Fresenius Medical Care
01.2021 - Current
- Managed daily administrative task, including answering phone calls, responding to emails, and organizing patient appointments
- Maintained Medical supplies through SAP software
- Managed office supply inventory and placing orders as needed through R2P
- Coordinated out of state travel arrangements for patients
- Aided in the preparation of the monthly quality report using Microsoft PowerPoint
- Implemented an efficient filing system in DocMgr system
- Handled confidential, patient information by upholding the standards of HIPAA
- Collaborated with IT department to troubleshoot technical issues related to office software
- Developed and implemented the ethical policies and procedures to improve company culture
- Addressed issues and inquiries from patients
- Collaborated with team members to discuss patient priorities
- Managed medical supply inventory
- Created end of the month reports concerning medication on hand
- Requested medical records from various hospitals, doctors, offices, and surgical clinics
- Faxed patient medical records for scheduling upcoming surgeries
- Organized monthly clinic appointments and lab appointments for 80+ patients
- Contacted each patient directly concerning upcoming appointments
- Made clinical staff aware of any changes in patient scheduling
- Improved patient lab appointments schedule by delegating task to each nurse
Teller ll
Trustmark National Bank
01.2013 - 01.2018
- Guided customers in selecting proper financial products
- Balanced, cash drawers daily, and supported full accountability for assigned cash on hand
- Performed end of the day reconciliation processes to ensure proper balancing of all transactions
- Collaborated with team members on creating a better process
- Implemented new cash handling step-by-step procedures
- Consistently met referral goals through using effective communication techniques
- Provided a paper trail during audits by ensuring all transactions were properly documented and accounted for by keeping a record of transactions
- Managed multiple tasks during high traffic times while keeping accuracy and efficiency throughout the day
- Demonstrated strong addition to detail while verifying forms of customer identification
Education
BSM - Bachelor of Science in Business Management
Belhaven University
MBA - Master of Business Administration with Project Management Spec
Belhaven University
Jackson05.2026
Skills
- Time management
- EMR Systems
- Communication
- Teamwork
- Patience
- R2P Systems
- Public Speaking
- Expense Management
- Problem-solving
- Technical Writing
- Administrative Experience
- Document Verification
- Adaptability
- PowerPoint
- Leadership
- Creativity
- Microsoft Excel
- Order Management Systems
- Negotiation
- Microsoft Teams
- Inventory Management
- Time Management Mastery
- Database Administration
- Procedure registration
- Test Results tracking
- Documentation Review
- Order Purchasing
- Calendar and Appointment Management
- Data Entry Software
- Relationship Building
- Staff Leadership
- Invoice Processing
- Supply Ordering
- EHR Software
Timeline
Administration | Medical Secretary
Fresenius Medical Care
01.2021 - Current
Teller ll
Trustmark National Bank
01.2013 - 01.2018
BSM - Bachelor of Science in Business Management
Belhaven University
MBA - Master of Business Administration with Project Management Spec
Belhaven University