Andrea Baldwin

Founded and established a successful e-commerce business specializing in unique prayer bowls.
- Created and designed original prayer bowls that have been well-received by customers nationwide.
- Managed all aspects of the business, from product creation to marketing and sales strategies.
- Built a strong online presence and achieved five-star ratings on multiple platforms, including Etsy and Amazon.
- Developed partnerships and collaborations with churches, congregations, and other organizations for custom prayer bowl designs.
- Expanded the business reach to 36 states in the U.S., as well as Canada and Europe.
- Demonstrated a deep understanding of customer preferences and market trends to continuously innovate and improve product offerings.

• Oversaw daily operations of small business including customer service and financial management.
• Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.

• Built a trusted brand over 12 years with multiple repeat customers and top ratings.
  - Recognized as a top 10 breeder in Texas for Boston Terriers.
• Maintained relationships with existing clients by providing superior customer service
• Identified new opportunities for growth, expansion
• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Coordinated transportation arrangements for puppies being sent out of state or internationally.
• Organized and maintained records of all puppy litters and their parents.
• Managed all financial transactions associated with the sale of puppies.
• Monitored Boston Terrier animal health, administered vaccines and injections and took detailed notes on progress against wellness, behavioral and breeding goals.

• - Analyzed fire damage incidents to homes and businesses, meticulously assessing the extent of damage for claim purposes.
  - Compiled comprehensive reports detailing damage assessments, claim amounts, and suggested restoration measures.
  - Collaborated closely with policyholders, providing guidance on the claim process and staying transparent about claim outcomes.
  - Liaised with contractors and restoration specialists during damage assessments and rebuilding processes.
  - Ensured all claims were processed in compliance with company policies and regulatory requirements.
  - Conducted thorough follow-ups to ensure policyholders' satisfaction and to address any concerns raised during the claim process.
  - Demonstrated excellent multitasking abilities in managing multiple claim cases concurrently.
  - Utilized strong negotiation skills during claim settlement discussions to meet the best interests of all parties involved.
  
  

• - Conducted comprehensive reviews of loans for foreclosure proceedings, ensuring adherence to all required criteria and regulations.
• - Utilized a detailed checklist and AS400 software to assess the eligibility of loans for foreclosure approval. - Analyzed loan documents, financial records, and borrower information to verify accuracy and completeness.
• - Collaborated with internal teams and external stakeholders to facilitate the foreclosure process efficiently and effectively.
• - Maintained meticulous records and documentation of all loan reviews and foreclosure decisions.
• - Successfully managed a high volume of loan reviews and foreclosure cases with attention to detail and accuracy.
• - Implemented quality control measures to ensure compliance with company policies and industry guidelines.
• - Provided guidance and support to colleagues and team members on complex foreclosure cases and regulatory requirements.