ANDREA BAYONA
Houston,TX
Summary
I have experienced professional with over 5 years+ in the medical field, driven and compassionate about healthcare medical assistance. I am focused on patient care and I want to use my abilities in this field to be the best medical assistance for my patients. I demonstrates effective communication and collaboration within teams to deliver safe patient care. Consistently empathetic, actively listens and quickly establishes the rapport to deliver excellent care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant /Certified Phlebotomy Technician
Ingenes Institute Fertility & Genetics
03.2023 - Current
- Performed online patient intake
- Assisted patients to the exam room to get weight and viral signs
- Supported physicians in examinations, procedures, and diagnostic tests
- Worked effectively in fast-paced environments.
- Documented medical data in patient charts/ drive, facilitating accurate records
- Educated patients about their conditions and treatments
- Scheduled patient egg retrieval / frozen embryo transfer appointments
- Cleaned treatment rooms and stocked supplies and instruments for examination rooms
- Increased patient satisfaction by addressing concerns promptly and providing clear explanations of procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained accurate patient records, allowing for optimal data analysis and reporting on IVF success rates.
- Facilitated staff meetings to discuss ongoing patient cases and coordinate care between nursing staff and physicians.
- Assisted physicians and nurses in providing patient-centered fertility care.
- Performed semen analysis, including sample collection, processing, and microscopic evaluation, ensuring accuracy and compliance with laboratory protocols.
- Educated patients on procedures, treatment plans, and fertility preservation options.
- Maintained and sterilized medical instruments, ensuring a safe and efficient clinical environment.
Medical Assistant
Magnificat Primary Care
01.2022 - 12.2022
- Documented vital signs and health history for patients in clinic
- Supported physicians in examinations, procedures, and diagnostic tests
- Documented medical data in patient charts, facilitating accurate records
- Educated patients about their conditions and treatments
- Cleaned treatment rooms and stocked supplies and instruments for examination rooms
- Obtained patient medical histories for inclusion in records
- Worked interdependently with other professionals to provide quality health care to patients
- Populating patients progress notes
Medical Assistant
Woodlands Primary Healthcare, The Woodlands
06.2020 - 12.2021
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage and collected required co-payments
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Directed patients to exam rooms, documented medical history, vital signs, prepared for physician examination and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Receptionist
Woodlands Elite Cardiology, The Woodlands
09.2019 - 11.2019
- Welcomed on-site visitors and directed to appropriate personnel
- Answered multi-line phone system and promptly transferred calls
- Assisted with completion of forms or sign-in procedures
- Answered questions about company location and hours of operation
- Provided a high level of customer service to all clients
- Verified insurance and getting authorization.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Patient Care Coordinator
One Step Diagnostic, Fallbrook
04.2019 - 10.2019
- Supported timely and accurate submission of insurance claims and other paperwork
- Optimized patient satisfaction and provider time by scheduling appointments in person or by phone
- Answered telephones and directed calls and voicemails to appropriate staff
- Explained medical procedures, treatments, and tests to patients and their families
- Protected patient rights by maintaining medical and financial information confidentiality in accordance with HIPAA
- Resolved patient billing and insurance issues
- Facilitated reminder calls to patients for appointment confirmation and order pickup notification
- Used computer and job-related software to compile and record medical charts and reports
Medical Assistant / Phlebotomist
Champions Point Family Clinic
02.2019 - 04.2019
- Successfully collected and processed high volume of blood specimens for laboratory analysis
- Provided accurate collection instructions for random urine specimens and processed according to policies
- Checked paperwork for completeness and accuracy of information
- Performed patient intake and assisted in patient care procedures
- Supported physicians in examinations, procedures, and diagnostic tests
- Documented medical data in patient charts, facilitating accurate records
- Educated patients about their conditions and treatments
- Cleaned treatment rooms and complying with infection control standards
- Stocked supplies and examination rooms
- Gave injection
Education
Diploma -
Brightwood College
Houston, TX07.2018
Diploma Houston -
Andy Dekaney High School
Houston, TX05.2017
Skills
- Adaptability
- Fast Learner / Ability to Multitask
- Microsoft Office / Excel
- EKG Knowledge / Phlebotomy
- 2 years on eClinical Works
- Trained in Epic Beginner
- Trained for skills on Facials and Body Sculpting
- Obtain vitals signs, drawing blood and injections
- Ultrasound Assistance
- OB/GYN procedures / Semen analysis
- Ability to Work in a Team / Communication Skills
- Prior authorization and referrals / Clinical documentation
Accomplishments
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized for going above and beyond
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Phlebotomy Technician Certification (PTC)
- CPR Certified
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant /Certified Phlebotomy Technician
Ingenes Institute Fertility & Genetics
03.2023 - Current
Medical Assistant
Magnificat Primary Care
01.2022 - 12.2022
Medical Assistant
Woodlands Primary Healthcare, The Woodlands
06.2020 - 12.2021
Receptionist
Woodlands Elite Cardiology, The Woodlands
09.2019 - 11.2019
Patient Care Coordinator
One Step Diagnostic, Fallbrook
04.2019 - 10.2019
Medical Assistant / Phlebotomist
Champions Point Family Clinic
02.2019 - 04.2019
Diploma -
Brightwood College
Diploma Houston -
Andy Dekaney High School
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