ANDREA BEASLEY
Ono Surf Shop
Freeport
12
years of professional experience
Organized and dependable professional with experience managing daily operations, front-desk responsibilities, scheduling, documentation, customer service, financial accountability, and team coordination. Known for clear communication, attention to detail, discretion, and keeping busy environments running smoothly.
Work History
Store Manager
3 Years 7 Months- Oversee daily business operations, including scheduling, cash handling, documentation, inventory, and customer service.
- Coordinate team schedules, delegate responsibilities, and support staff to maintain efficient day-to-day operations.
- Handle customer concerns and resolve issues professionally while maintaining strong relationships.
- Maintain accurate records and financial accountability with strong attention to detail and confidentiality.
- Communicate with customers, vendors, and team members to coordinate needs and keep operations running smoothly.
Concierge
8 Months- Served as a primary front-desk point of contact for residents, families, medical providers, and community services.
- Managed incoming requests, communications, documentation, records, and scheduling needs in a fast-paced environment.
- Coordinated appointments, services, and information between residents, families, and outside providers.
- Responded to time-sensitive situations with calm communication, organization, and sound judgment.
- Handled confidential information professionally while providing dependable administrative and customer support.
Café Barista
8 Months- Provided dependable customer service while managing multiple requests in a busy environment.
- Maintained an organized, welcoming service area and consistently prioritized customer needs.
- Communicated professionally with residents, guests, and team members while handling daily responsibilities efficiently.
Customer Service / Front Desk
3 Years- Provided professional front-desk and customer service support in a welcoming, organized environment.
- Assisted customers with questions, requests, and day-to-day needs while maintaining a positive and helpful attitude.
- Communicated clearly with customers and team members to support smooth daily operations.
- Handled customer interactions with professionalism, discretion, and attention to detail.
Education
High School Diploma
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Training and mentoring
Team leadership
Friendly and positive
Outstanding communication skills
Inventory management
Timeline
Store Manager
Ono Surf Shop
04.2023 - CurrentRead More
Concierge
Watercrest Senior Living Group
08.2022 - 04.2023Read More
Café Barista
The Blake Senior Living
10.2021 - 06.2022Read More
Customer Service / Front Desk
NK Stone
01.2015 - 01.2018Read More
Amelia High School
High School Diploma
Read More