Andrea Becerra
Porter,Tx
Summary
Dynamic and results driven Bilingual sales Manager with proven track record in customer service and sales management. With over 4 years of experience in initiating conversations and leading the associates in my department to the best of my ability in both english and spanish. I excel in handling objections and building trust with customers and the associates. My background in retail and food service has equipped me with strong persuasion skills and the ability to thrive in fast-paced environments. I am passionate about delivering exceptional customer experiences and am eager to leverage my skills.
Overview
6
6
years of professional experience
Work History
Area sales manager
Dillard's inc.
08.2022 - Current
- Hired, traind and managed a group of 18 associates to develop the skills needed to be successful in sales.
- Leading the department everyday to ensure making sales goals. Touching base with associates weekly to see any areas where they need improvement.
- Making customers enjoy the experience they have in our store everyday to ensure they come back.
- Overall always being up to Dillards standards visually, sales wise, and delivering the best customer service.
buss girl
Patron Grill
06.2020 - 08.2022
- Cleaning tables and making sure my area was always clean.
- Making sure customers always have everything they need.
Education
Diploma - some college
Porter High School / lone star
Skills
- Customer Service
- Relationship building
- Sales presentations
- Sales team supervision
- Territory management
- Sales tracking
- Sales training
- Schedule coordination
- Cold calling
- Business development and planning
- Customer complaint resolution
- Time management
- Customer service
- Staff training and development
- Decision-making
- Inventory management
Timeline
Area sales manager
Dillard's inc.
08.2022 - Current
buss girl
Patron Grill
06.2020 - 08.2022
Diploma - some college
Porter High School / lone star