Andrea Benn
Tucson,AZ
Summary
Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Deli Manager
Fry's Food And Drug Store
2022.03 - Current
- Supervised food presentation and plating to enhance visual appeal.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Planned and executed promotions and special events in close collaboration with management.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
Store Manager
Goodwill Industries
2016.01 - 2022.02
- Prepare weekly store schedules promotes on-going training monthly, evaluate productivity of all work performed.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Assistant Manager
Goodwill Industries
2014.01 - 2015.01
- Assist the store manager in the day to day operations of the store, conduct manger with store walker hourly, and ensure proper attention is given to the sales floor
- Secure handles cash, cash receipts, and deposits
- Ensure production and sale goals are met.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Mentored team members to enhance professional development and accountability in workplace.
Sr. Supervisor
Goodwill Industries
2011.01 - 2013.01
- Train employees in production areas, ensure all areas are being produced, conduct store huddles, and motivate team daily.
Deli Manager
Fry's Grocery Store
2006.01 - 2009.01
- Ordered supplies for the deli and keeping daily inventory, scheduling, make sure food temp log are cheeked hourly and providing great customer service.
- Served consistent portions following recipes and control standards.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
Education
Diploma -
Norwalk High School
Skills
- Excellent customer service skills
- Handles facilities cash and bank deposits
- Analyze and problem solve
- Critical Thinking
- Team direction
- Evaluates productivity
- Ensure store security
- Monthly ordering for supplies
- MS Word, Excel
- Properly completes time cards
- Prepares Weekly Schedules
- Ensure safely rules meet standards
Certification
- Management Essentials Cohorts 1
- Fingerprint Card/CPR Card
- Article 9 /Prevention and Support/Supervisor 101-Class/
Professional Career
Currently I’m looking for a full-time Manager position within a multi-product retail store. I have more than 20 years of experience in retail. I'm very flexible; enjoy learning, and growing in a professional environment where my knowledge, experience, and creativity can evolve.
References
Available upon request
Timeline
Deli Manager
Fry's Food And Drug Store
2022.03 - Current
Store Manager
Goodwill Industries
2016.01 - 2022.02
Assistant Manager
Goodwill Industries
2014.01 - 2015.01
Sr. Supervisor
Goodwill Industries
2011.01 - 2013.01
Deli Manager
Fry's Grocery Store
2006.01 - 2009.01
Diploma -
Norwalk High School
- Management Essentials Cohorts 1
- Fingerprint Card/CPR Card
- Article 9 /Prevention and Support/Supervisor 101-Class/
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