GLENN CORPUZ
Stratford
Summary
Skilled Deli Manager highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow as a retail professional.
Overview
31
31
years of professional experience
6
6
years of post-secondary education
Work History
Deli Manager
Ahold
Stamford
04.2005 - Current
- Managed daily deli operations and ensured product quality.
- Trained staff on food safety and customer service standards.
- Oversaw inventory management and conducted stock rotations.
- Developed schedules to optimize staff coverage during peak hours.
- Collaborated with vendors to source fresh ingredients and supplies.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Delegated work to staff, setting priorities and goals.
- Monitored temperatures of prepared food and cold-storage areas.
- Enforced company policies and procedures while maintaining a positive work environment.
Deli Manager
Shaws Supermarket
Fairfield
04.2000 - 04.2005
- Developed and rolled out new policies.
- Greeted customers and ascertained customers' needs.
- Maintained records related to sales.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Organized racks and shelves to maintain the visual appeal of the store.
deli, grocery, dairy, produce clerk/ cashier
Grand Union
Stamford
04.1995 - 04.2000
- Offered product samples, answered questions and helped customers find items.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Weighed, packaged and labeled meat and seafood products, following proper dating procedures.
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
- Verified all deliveries against invoices and completed shortage and overage reports.
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
- Packaged and labeled products.
- Unloaded trailers, received merchandise, verified orders and broke down produce loads.
- Trimmed, rotated, culled, crisped and watered produce to maintain freshness and attractiveness.
- Lifted and maneuvered boxes weighing up to [number] pounds.
- Expertise in baking artisan breads and pastries.
- Rotated stock to maintain freshness.
Education
Undergraduate - Culinary Arts, Electrical Engineering
NCC Community College
Norwalk, CT 08.1998 - 05.2001
High School Diploma -
Stamford High School
Stamford, CT 08.1995 - 06.1998
Skills
- Excellent customer service skills
- Hourly shift management
- Customer-oriented
- Opening and closing procedures
- Staff training and development
- Store displays
- Goal-oriented
- Merchandising
- Strategic thinker
- Efficient multi-tasker
- Deadline-oriented
- Organized
- Consistently meet goals
- Employee scheduling
- Expertise in baking artisan breads and pastries
Timeline
Deli Manager
Ahold
04.2005 - Current
Deli Manager
Shaws Supermarket
04.2000 - 04.2005
Undergraduate - Culinary Arts, Electrical Engineering
NCC Community College
08.1998 - 05.2001
High School Diploma -
Stamford High School
08.1995 - 06.1998
deli, grocery, dairy, produce clerk/ cashier
Grand Union
04.1995 - 04.2000