Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Parking Attendant
LAZ Parking
12.2024 - 03.2025
Managed the flow of vehicles in and out of the parking lot, optimizing space utilization
Provided excellent customer service by assisting customers with locating available parking spaces
Assisted in resolving customer complaints or issues related to parking services
Implemented efficient parking procedures to minimize wait times for customers
Monitored parking lot for compliance with policies and regulations.
Remote Clerical and Personal Assistant
ASAP Complete Tree Service and Landscape Design & Island American Entertainment
10.2021 - 04.2023
Oversaw client documentation, including drafting service agreements, scheduling estimates, and ensuring prompt follow-ups.
Streamlined administrative functions by tracking employee timesheets, preparing weekly expense reports, and managing invoices.
Supported procurement and inventory by researching, purchasing, and monitoring supplies, tools, and operational items.
Administered bid management by identifying opportunities, logging submissions, and maintaining an organized archive.
Hostess & Server
DaDa Restaurant & Rok Brgr: Burger Bar & Gastropub
02.2018 - 05.2020
Handled busy reservations and seating with POS systems (Revel), greeted guests, and kept the dining room running smoothly.
Boosted guest satisfaction by giving clear directions, organizing events, and sharing special requests between FOH and BOH teams.
Increased sales with in-depth menu knowledge, confidently recommending items and sharing detailed product info with guests.
Kept the dining space clean and safe by managing table turnover, bussing, and quickly handling spills or breakages.
Hostess/Server/Banquet Server
Hilton Singer Island Oceanfront
02.2014 - 11.2017
Took on various roles like Hostess, Server, and Expo with ease, keeping things running smoothly during peak times.
Delivered exceptional service with a warm and efficient attitude, upholding the brand's reputation.
Carefully checked IDs to adhere to alcohol regulations and ensure safety.
Inspected plates, trays, and dining spaces for cleanliness and accuracy, ensuring a great dining experience.
Education
High School Diploma -
Royal Palm Beach High School
Royal Palm Beach, FL
Skills
Strong customer service
Patience and tolerance
Self-motivated work ethic
Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Special requests handling
Safe food handling
Reservation coordination
Positive and professional
Timeline
Parking Attendant
LAZ Parking
12.2024 - 03.2025
Remote Clerical and Personal Assistant
ASAP Complete Tree Service and Landscape Design & Island American Entertainment
10.2021 - 04.2023
Hostess & Server
DaDa Restaurant & Rok Brgr: Burger Bar & Gastropub
Hospitality Manager at Laz Parking: Kimpton Shane Midtown/Forth Hotel AtlantaHospitality Manager at Laz Parking: Kimpton Shane Midtown/Forth Hotel Atlanta