Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Bilic

Salt Lake

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Fire Cadet

Murray Fire Department
09.2023 - Current
  • Strengthened teamwork skills by routinely taking part in collaborative training sessions and group-based decision-making exercises.
  • Assisted senior firefighters with incident management tasks such as scene assessment, resource allocation, and strategy implementation.
  • Reduced property damage during emergency situations by efficiently deploying appropriate firefighting equipment and methods.
  • Developed techniques in firefighting, hazardous materials and emergency medical responses.
  • Completed half a year course to become an EMT-B.
  • Have assisted in several ride-alongs where I have been able to assist the patient.
  • Administered cadet-level first aid to injured parties.
  • Increased team effectiveness by maintaining clear communication with peers and supervisors during high-pressure scenarios.
  • Gained hands-on experience with various types of firefighting equipment, becoming proficient in their operation and maintenance.

Police Cadet

Murray City Police Department
08.2023 - Current
  • Filed records and provided recordkeeping duties.
  • Promoted positive relationships between the police force and the community by addressing citizen concerns through open dialogue and conflict resolution techniques.
  • Stayed current with evolving law enforcement trends, attending ongoing professional development courses to enhance skills and knowledge applicable to a future career as a police officer.
  • Assisted in maintenance of police facilities and vehicles.
  • Participated in several trainings such as SWAT trainings, K-9 trainings, gun simulations, underage tobacco and alcohol buys, etc.
  • Participated in several events that involved interacting with the community.
  • Learned how to do property checks for citizens that leave town for several weeks.
  • Participated in ride alongs with an officer every Tuesday.
  • Volunteered as a Cadet at the Humane Society of Utah every Wednesday.
  • Delivered council books every Fridays for council members of Murray.
  • Utilized technology to file cases

Front Desk Associate

EŌS Fitness
04.2022 - 12.2024
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Performed basic daily bookkeeping tasks.
  • Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
  • Collected room deposits, fees, and payments.
  • Maintained strict guest privacy standards by securely handling sensitive information such as payment details or personal data.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Learned how to cancel and set up memberships for our guests by utilizing technology.

Barista

Uinta Coffee Company
05.2024 - 10.2024
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Bachelor of Science - Criminology And Health Science

University of Utah
Salt Lake City, UT
05-2028

High School Diploma -

Murray High School
Murray
05-2024

Skills

  • Teamwork and communication
  • Multitasking Abilities
  • Active listening
  • Problem-solving
  • Critical thinking
  • Adaptability and flexibility
  • CPR certified
  • Patient confidentiality

Languages

Croatian
Native or Bilingual
Bosnian
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Uinta Coffee Company
05.2024 - 10.2024

Fire Cadet

Murray Fire Department
09.2023 - Current

Police Cadet

Murray City Police Department
08.2023 - Current

Front Desk Associate

EŌS Fitness
04.2022 - 12.2024

Bachelor of Science - Criminology And Health Science

University of Utah

High School Diploma -

Murray High School

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Andrea Bilic