Katelyn Richmond
Salt Lake
Summary
Dedicated professional with a proven track record at Smiths Food And Drug, excelling in customer service and bakery equipment knowledge. Skilled in food handling safety and proficient at enhancing customer experiences, evidenced by efficiently managing tasks and boosting sales through strategic product promotion. Demonstrates punctuality, reliability, and a keen eye for detail, contributing to significant workplace improvements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bakery Clerk
Smiths Food And Drug
09.2023 - 02.2024
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service.
- Checked expiration dates and rotated products FIFO to verify freshness and avoid spoilage.
- Maintained clean and organized work area to comply with food handling standards and procedures.
- Stocked merchandise, clearly labeling items, and arranging according to size, color, and popularity.
- Assisted customers, selecting suitable cake designs based on their preference and focused attention to detail for custom cake orders.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Front Desk Receptionist
CycleBar
02.2022 - 10.2022
- Greeted guests at front desk and engaged in friendly conversations while managing check-in process.
- Organized, maintained and updated information in computer database.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products or services.
Education
High School Diploma -
Bingham High School
South Jordan, UT05-2023
Skills
- Customer service
- Food preparation
- Bakery equipment knowledge
- Food handling safety
- Punctual and reliable
- Stock replenishment
Certification
- Basic Cake Decorating
- Intermediate Cake Decorating
- Wedding Cake Decorating
- Servsafe Food Handlers
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Bakery Clerk
Smiths Food And Drug
09.2023 - 02.2024
Front Desk Receptionist
CycleBar
02.2022 - 10.2022
- Basic Cake Decorating
- Intermediate Cake Decorating
- Wedding Cake Decorating
- Servsafe Food Handlers
High School Diploma -
Bingham High School
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