Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Andrea Black

Waco

Summary

Highly skilled Underwriter with broad experience in assessing risk, analyzing financial documents and making informed decisions within the insurance industry. Demonstrate strong analytical skills, sound judgement and attention to detail. Known for ability to improve procedures and policies, resulting in increased efficiency and accuracy. Showcase significant contribution to previous employers through cost reduction and improved risk assessment strategies.

Professional medical field expert, prepared for high-stakes environments. Supported medical teams to ensure patient care and quick response during emergencies. Valued for team collaboration and adaptability. Key skills include emergency care, medical equipment management, and effective communication.

Data management professional prepared to excel in data accuracy and organization. Proven track record of maintaining high standards in data entry and information management. Known for collaboration and adaptability, ensuring seamless team operations and goal achievement. Skills include fast typing, attention to detail, and proficiency with office software.

Overview

11
11
years of professional experience

Work History

Underwriter

American Income Life Insurance Company
03.2017 - 01.2025


  • Ensured all underwriting activities complied with company policies and external regulations.
  • Applied rating to encourage safe, profitable distribution of risks.

Home Health Aide

Accent Care Home Health
04.2022 - 01.2023
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

Production Worker

Cargill
01.2016 - 03.2017
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Set up and operated production equipment according to daily work orders and safety procedures.

Officer

Jack Harwell Detention Center
08.2015 - 01.2016
  • Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
  • Responded swiftly to emergencies using appropriate protocol, contributing to a safer environment for both staff and inmates involved in incidents.

Customer Service Representative

C3 Customer Contact Channels
07.2014 - 08.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Delivered medications safely to various locations including residential homes, assisted living facilities, hospitals, doctor''s offices, among others.

Education

High School Diploma -

University High School
Waco, TX
06-2014

Associate of Science - Sonography

Temple College
Temple, TX

Skills

  • Managing risk
  • Quoting and pricing policies
  • Negotiation proficiency
  • Influencing business growth
  • Confidentiality compliance
  • Healthcare
  • Medication handling
  • Documentation review
  • Legal documentation
  • Inmate tracking

Education and Training

true

Timeline

Home Health Aide

Accent Care Home Health
04.2022 - 01.2023

Underwriter

American Income Life Insurance Company
03.2017 - 01.2025

Production Worker

Cargill
01.2016 - 03.2017

Officer

Jack Harwell Detention Center
08.2015 - 01.2016

Customer Service Representative

C3 Customer Contact Channels
07.2014 - 08.2015

High School Diploma -

University High School

Associate of Science - Sonography

Temple College
Andrea Black