Summary
Overview
Work History
Education
Skills
Timeline
Generic
Andrea Bowman

Andrea Bowman

Jonhson City ,TN

Summary

Dedicated and compassionate X-ray technology student with a strong foundation in customer service and patient interaction. Equipped with CPR certification and hands-on clinical training, possesses excellent communication, empathy, and attention to detail - skills honed through years in fast-paced customer service roles. Committed to delivering high-quality diagnostic imaging while prioritizing patient comfort and safety. Eager to contribute to a collaborative healthcare team and grow as a future radiologic technologist in a patient-centered environment.

Overview

6
6
years of professional experience

Work History

Hostess

Burg'r & Barrel
08.2023 - Current
    • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
    • Answered customer questions about hours, seating, and menu information.
    • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
    • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Lifeguard

Smith Mountain Lake Community Park
06.2022 - 08.2024
  • Watched over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Shift Lead, Deli Assistant, and Sales Associate

Homestead Creamery
08.2019 - 08.2024
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Thrived in a fast-paced, high-volume environment, consistently maintaining quality standards.

Team Member

Chick-fil-A
10.2022 - 08.2023
  • Serves orders to customers at windows, counters, tables, and curbside.
  • Prepares and serves beverages such as coffees, cold and frozen drinks
  • Responds to customer inquiries and explains menu items
  • Provides exceptional customer service during all times

Sales Associate

Snap-On
05.2019 - 08.2019
  • Collected hundreds of payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

Radiological Sciences

East Tennessee State University
Johnson City, TN
05-2026

High School Diploma -

Franklin County High School
Rocky Mount, VA
05.2022

Skills

  • Effective communication
  • Time management
  • Team Collaboration and Leadership
  • Conflict Resolution
  • Lifeguard Procedures
  • First Aid and CPR
  • Attention to detail

Timeline

Hostess

Burg'r & Barrel
08.2023 - Current

Team Member

Chick-fil-A
10.2022 - 08.2023

Lifeguard

Smith Mountain Lake Community Park
06.2022 - 08.2024

Shift Lead, Deli Assistant, and Sales Associate

Homestead Creamery
08.2019 - 08.2024

Sales Associate

Snap-On
05.2019 - 08.2019

Radiological Sciences

East Tennessee State University

High School Diploma -

Franklin County High School

Similar Profiles

CREATE PROFILE
Andrea Bowman