Andrea Brown
Tuscaloosa
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
8
8
years of professional experience
Work History
Store Manager
Aldi
Meridian, MS
01.2021 - 08.2023
- Supervised daily store operations and ensured compliance with company policies.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained and developed staff to enhance customer service skills and operational efficiency.
- Implemented merchandising strategies to improve product visibility and sales performance
- Coordinated scheduling to ensure adequate coverage during peak hours, maintaining service quality.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Dollar Tree Stores
Meridian, MS
11.2018 - 01.2021
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing operations.
- Coordinated scheduling to ensure adequate coverage during peak hours, maintaining service quality.
- Implemented merchandising strategies to improve product visibility and sales performance.
- Trained and developed staff to enhance customer service skills.
- Supervised daily store operations and ensured compliance with company policies.
Assistant Store Manager
Ollies Bargain Outlet
Meridian, MS
06.2015 - 11.2018
- Trained and mentored staff on customer service excellence and inventory management practices.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily.
- Rotated merchandise and displays to feature new products and sales.
Education
High School Diploma -
Menominee Falls High School
Menomonee Falls, WI06.2009
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Staff management
Timeline
Store Manager
Aldi
01.2021 - 08.2023
Store Manager
Dollar Tree Stores
11.2018 - 01.2021
Assistant Store Manager
Ollies Bargain Outlet
06.2015 - 11.2018
High School Diploma -
Menominee Falls High School