Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Residential Services Division Director
Blue Water Developmental Housing
10.2021 - Current
Implemented strategies to increase staff recruiting, engagement and retention.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Provided ongoing direction and leadership for program operations.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Program Supervisor
Blue Water Developmental Housing
11.2018 - 10.2021
Coordinated services and therapy for residents and managed attendance for scheduled appointments.
Monitored program performance and outcomes for successful delivery of services.
Communicated regularly with guardians of residents, answering questions and addressing concerns.
Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
Procurement Specialist
Atsalis Brothers Painting
08.2013 - 09.2018
Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
Researched and identified potential new suppliers to increase vendor base.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
Residential Home Manager
Independent Oppotunities Of Michigan
01.2009 - 06.2013
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Mentored and coached staff to improve performance and interactions with residents.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
Education
BBA - Business Administration And Management
Western Governors University
Salt Lake City, UT
03.2024
Associate of Science -
St. Clair County Community College
Port Huron, MI
07.2022
Skills
Crisis Situations
Critical and Creative Thinking
Quality Improvement Activities
Large-Scale Events Planning
Training Strategies
Leadership Development
Supporting Daily Living Needs
Residential Management
Accomplishments
Speaker at the the 2022 Gentle Teaching International Conference promoting community inclusion.
SERVER/CERTIFIED TRAINER (HOST, S.A, EXPEDITER) at P.F Changs Chinese BistroSERVER/CERTIFIED TRAINER (HOST, S.A, EXPEDITER) at P.F Changs Chinese Bistro