Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea stephania Burton

Dearborn Heights,MI

Summary

• Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

•Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Team Leader

Hps Multiservices
09.2021 - 11.2022
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers and team through positive attitude and attentive response.

Business Advisor

Banco Caja Social
02.2019 - 06.2020
  • Projections to engage clients in proactive planning processes and develop client-specific solutions.
  • Competitive analysis research, with the different entities, providing insight to growth opportunities and benefits of the entity.
  • I design marketing strategies that incorporated social media content and customer acquisition campaigns.
  • Advise clients on everything related to their mortgage loans, credit cards, free investment credits.
  • Achievement of personal and team goals.
  • It took advantage of strategic business alliances to foster penetration into new markets.

Business Leader

Roofline Company SAS
02.2015 - 11.2019
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Supported office business development and customer service.

Education

Business Economics

Universidad Cooperativa De Colombia
Bogota,Colombia.
2021

Skills

  • Smart Goals
  • Verbal and Written Communication
  • Client Support
  • Skillful, persistence
  • Effective Customer Service
  • Leadership
  • Leading Employees
  • Satisfaction customer

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Team Leader

Hps Multiservices
09.2021 - 11.2022

Business Advisor

Banco Caja Social
02.2019 - 06.2020

Business Leader

Roofline Company SAS
02.2015 - 11.2019

Business Economics

Universidad Cooperativa De Colombia

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Andrea stephania Burton