Andrea Byrd
Byram,MS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Diligent Phlebotomist who excels in venipuncture expertise and relationship building, significantly enhancing patient experience. Skilled in computer applications and data entry, adept at staff training and development. Demonstrates exceptional multitasking abilities and communication skills, committed to delivering outstanding results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomy
Medical Oncology
06.2022 - Current
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Reviewed patient records for accuracy and completeness.
- Maintained adequate supplies such as tubes, needles, and syringes in phlebotomy room for collection of blood specimens.
- Followed directives from phlebotomy supervisor to coordinate team's daily activities.
Head Bank Teller
Member's Exchange Federal Credit Union
03.2019 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained accurate records of customer transactions in line with bank procedures.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Monitored and reported suspicious activity in line with bank security policies.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Referred customers to other banking departments for specialized services.
- Cross-sold credit cards, loans and other bank products.
- Handled various accounting transactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Trained new hires on customer service policies and procedures.
- Educated customers on online banking and mobile banking applications.
- Assisted customers with banking needs and inquiries.
- Maintained friendly and professional customer interactions.
Phlebotomist
Health Trust Staffing
11.2017 - 03.2019
- Conducted venipuncture and other CT procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Monitored patients for reactions and verified sample quality.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Education
Associate of Science - Nursing
Hinds Community College
Raymond, MS05.2026
Certified Medical Assistant -
Med Lab
Richland, MS10.2024
Phlebotomy -
Med Lab
Richland, MS04.2024
High School Diploma -
Wingfield High School
Jackson, MS06.2010
Skills
- Venipuncture Expertise
- Patient confidentiality
- Communication abilities
- Patient Care
- Specimen Preparation
- Relationship Building
- Multitasking
- Customer Service
- Computer Skills
- Data Entry
- Staff Training and Development
- Microsoft Word
- Phlebotomy knowledge
Certification
Certified Phlebotomist Technician, NHA
Timeline
Phlebotomy
Medical Oncology
06.2022 - Current
Head Bank Teller
Member's Exchange Federal Credit Union
03.2019 - Current
Phlebotomist
Health Trust Staffing
11.2017 - 03.2019
Certified Phlebotomist Technician, NHA
Associate of Science - Nursing
Hinds Community College
Certified Medical Assistant -
Med Lab
Phlebotomy -
Med Lab
High School Diploma -
Wingfield High School
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