Andrea Carmona
Kennewick,WA
Summary
Dynamic professional with proven expertise in customer service and cash handling, honed at Target and Badder Ink. Excelled in building customer relationships and streamlining operations, showcasing exceptional people skills and multitasking strength. Achieved significant improvements in customer satisfaction and operational efficiency, demonstrating a blend of hard and soft skills vital for retail success.
Overview
4
4
years of professional experience
Work History
Sale Associate
Target
04.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Receptionist
Badder Ink
01.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
Education
Apple Valley High School
Apple Valley, CA06.2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Store opening and closing
- Retail store operations
Timeline
Receptionist
Badder Ink
01.2023 - 05.2024
Sale Associate
Target
04.2021 - Current
Apple Valley High School
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