ANDREA CASSIDY, BSN, RN
Westfield,MA
Summary
I am a reliable and dedicated Registered Nurse with fifteen years of experience in healthcare. I have worked as a nurse leader, educator, and staff nurse in critical care nursing. I have the skills to analyze current procedures and develop evidence-based workflow changes that improve staff efficiency and the quality of patient care. Currently, I am working as a clinical nurse educator for the ICU, nursing supervisors, float nurses, and patient safety associates. I have experience in managing a community hospital Intensive Care Unit and an Intermediate Care Unit for seven years. Throughout my career, I have also filled in at the bedside on multiple units to accommodate staffing needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Nurse Educator for Intensive Care Unit, Clinical Supervisors, Float Pool RNs & Patient Safety Observers
Holyoke Medical Center
11.2022 - Current
- Oversee & organize orientation to make it a very individual process.
- Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
- Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
- Led the development of annual training plans based on identified gaps in knowledge or skills among clinical staff members.
- Assisted in the design of simulation exercises, enhancing hands-on learning experiences for clinical staff members.
- Improved nursing competency through the creation and delivery of targeted training sessions and workshops.
- Supported departmental goals by aligning educational programs with organizational objectives.
- Facilitated open communication between management and clinical staff, addressing concerns and implementing solutions to improve overall team satisfaction.
- Coordinated continuing education events, connecting nurses with relevant resources to advance their expertise within their respective fields.
- Streamlined onboarding processes for new hires, resulting in decreased time to full productivity.
- Collaborated with interdisciplinary teams to ensure consistent patient care and education across various departments.
- Served as a mentor for junior nursing staff, fostering a positive learning environment and promoting professional growth.
Inpatient Leader for Electronic Health Record
Holyoke Medical Center
08.2019 - Current
- Collaborated with the IT department and consultants to build inpatient services documentation platform (Meditech)
- Developed curriculum and instructed inpatient staff on how to use the new system
- Designated superuser for all inpatient units
- Optimization leader on committee to help with improvements and edits to the system.
Clinical Nursing Supervisor
Holyoke Medical Center
07.2019 - Current
- Oversee hospital patient and staffing plans for all units: three psych units, ED, ICU, & 2 inpatient units.
- Respond to code blues, RRTs & outpatient responses.
- Reach out to administration when appropriate.
- Provide clinical support, supervision, and customer service.
- Being a clinical advocate & working closely with providers.
- Real time customer service recovery.
- Hands-on assistance with patient care when needed.
Staff Registered Nurse, RN Clinical Ladder Level III
Holyoke Medical Center
01.2013 - Current
- Worked as a registered nurse in the Intensive Care Unit, Intermediate Care Unit, and Medical/Surgical Unit.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
Critical Care Clinical Coordinator
Holyoke Medical Center
09.2015 - 11.2022
- Assist in the management of a 10-bed ICU and 40-bed Intermediate Care Unit
- Perform 90-day and annual employee evaluations
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
- Supervised and managed daily activities of clinical team consisting of a total of 140 nurses, and support staff.
- Management responsibilities including interviewing, hiring, and collaborating with the education and training department to orient new staff
- Performance management responsibilities including payroll, scheduling, quality control audits, and taking disciplinary action when needed
- Manage daily staffing and patient assignments to ensure adequate coverage and patient safety on a rapidly changing census
- Provide continuing education on units and in classroom setting to provide ongoing skills training, professional development, and learning opportunities for staff
- Assisting in initiating and maintaining protocols for designated COVID units.
Inpatient Project Leader
Holyoke Medical Center
11.2022 - Current
- Working closely with our quality and risk management teams to assist with in depth root cause analyses: conducting thorough analysis of historical data, helping identify patterns and trends in potential risks.
- Conducted regular audits of existing policies and procedures, making sure they are evidence based and ensuring their effectiveness in addressing organizational goals related to mitigating risks.
- Lead for interdepartmental collaboration accreditation projects: Oxygen protocol, Propofol protocol, Ultrasound guided IV documentation improvement.
- Effective liaison between multiple departments in order to optimize systems and protocols.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
Education
Bachelor of Science - Nursing
American International College
Springfield, MA05.2009
Skills
- Meditech: Magic & Expanse
- Google platform
- Staff Development
- Quality Improvement
- Clinical expertise
- Interprofessional Collaboration
- Leadership
- Clinical Supervision
Certification
- Registered Nurse, MA, RN2286897, 06/11/26
- Advanced Cardiac Life Support
- Basic Life Support
Timeline
Clinical Nurse Educator for Intensive Care Unit, Clinical Supervisors, Float Pool RNs & Patient Safety Observers
Holyoke Medical Center
11.2022 - Current
Inpatient Project Leader
Holyoke Medical Center
11.2022 - Current
Inpatient Leader for Electronic Health Record
Holyoke Medical Center
08.2019 - Current
Clinical Nursing Supervisor
Holyoke Medical Center
07.2019 - Current
Critical Care Clinical Coordinator
Holyoke Medical Center
09.2015 - 11.2022
Staff Registered Nurse, RN Clinical Ladder Level III
Holyoke Medical Center
01.2013 - Current
Bachelor of Science - Nursing
American International College
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