ANDREA CAZARES
San Antonio
Summary
Highly skilled and dedicated Medical Assistant with a strong background at Texas Liver Institute. Expertise in phone etiquette and a deep commitment to delivering exceptional patient care. Proficient in vital signs and HIPAA compliance. Thrives in fast-paced environments, ensuring accuracy and maintaining confidentiality. Demonstrated dedication to healthcare excellence through significant contributions to enhancing patient service and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT
Texas Liver Institute
06.2023 - 12.2024
- Triage patients by providing information, services, and assistance over the phone
- Authorized drug refills and provided prescription information to pharmacies
- Secures patient information and maintains patient confidence by completing and safeguarding medical records
- An estimated amount of 50+ calls taken daily, fast paced and multitasking pace. Speaking directly with providers, hospitals, urgent cares, faxing out records requests, relaying critical levels and calling patients back with recommendations provided
EXTERNSHIP/MEDICAL ASSISTANT
School of Science & Technology
11.2021 - 12.2021
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately
- Documented medical data in patient charts, facilitating accurate records
- Cleaned medical beds and medical instruments, complying with infection control standards
RETAIL ASSOCIATE
Goodwill
11.2020 - 03.2021
- Assisted customers with locating items and finding prices
- Provided excellent customer service and support to customers in a fast-paced retail environment
- Helped fellow team members complete tasks and exceed expectations set by store management
- Utilized problem-solving skills to resolve customer inquiries or complaints in an efficient manner
- Maintained cleanliness of store area by vacuuming floors, dusting shelves and wiping down counters
- Processed sales and handled payment transactions via computer point of sale system
CUSTODIAN
SAISD
03.2017 - 12.2018
- Cleaned and maintained all areas of the building, including offices, restrooms, and public spaces with attention to detail
- Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations
- Swept, mopped, vacuumed, scrubbed, waxed, and polished floors using appropriate equipment
- Collected and disposed of garbage and recyclables in designated receptacles
- Restocked items and updated head custodian on inventory usage and supply needs
- Assisted with event setup and breakdown as needed
Education
MEDICAL ASSISTANT -
The College of HealthCare Professions
TX01.2022
HIGH SCHOOL DIPLOMA -
Earl Warren High School
TX06.2017
Skills
- Experience administering injections
- Computer Skills
- Insurance verification
- Documenting Patient Care
- HIPAA/OSHA
- Phone Etiquette
- Epic
- Medical Office Experience
Certification
- CPR Certification
- Certified Medical Assistant
- BLS Certification
- AED Certification
Timeline
MEDICAL ASSISTANT
Texas Liver Institute
06.2023 - 12.2024
EXTERNSHIP/MEDICAL ASSISTANT
School of Science & Technology
11.2021 - 12.2021
RETAIL ASSOCIATE
Goodwill
11.2020 - 03.2021
CUSTODIAN
SAISD
03.2017 - 12.2018
MEDICAL ASSISTANT -
The College of HealthCare Professions
HIGH SCHOOL DIPLOMA -
Earl Warren High School
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