Andrea Celeste
Arlington,TX
Summary
Proven Lead Bartender with a track record of enhancing customer satisfaction and exceeding sales goals at BoomerJacks Bar and Grill. Skilled in inventory management and suggestive selling, coupled with exceptional customer service and communication abilities. Demonstrated success in staff training and problem resolution, ensuring high-quality service and operational efficiency.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Bartender
BoomerJacks Bar and Grill
09.2021 - 01.2025
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Bartender
Escapade 2001
02.2024 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Zona Caliente
03.2021 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Associate of Science -
Tarrant County College
Fort Worth, TX06-2016
Skills
- Customer service
- Staff management
- Inventory
- Upselling strategies
- Bar equipment maintenance
- Ordering supplies
- Food handling certification
- Multitasking Abilities
- Dependable and responsible
- Flexible and adaptable
Certification
- ServSafe Food Handler's Certification
- ServSafe Alcohol - National Restaurant Association.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Bartender
Escapade 2001
02.2024 - 12.2024
Lead Bartender
BoomerJacks Bar and Grill
09.2021 - 01.2025
Bartender
Zona Caliente
03.2021 - 08.2022
Associate of Science -
Tarrant County College
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