Andrea Cervantes
Farmers Branch ,TX
Summary
Dynamic professional with a proven track record at Trinity Dental Center, excelling in teamwork and customer service. Known for a friendly demeanor and exceptional problem-solving skills, I thrive in fast-paced environments, ensuring operational efficiency and an inviting atmosphere. Adaptable and detail-oriented, I consistently support team success and enhance customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead RDA
Trinity Dental Center
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Cashier Team Lead
Dairy Queen Grill & Chill
09.2021 - 10.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Restocked and organized merchandise in front lanes.
Education
Certification Dental Assistant -
Concorde Career College
126006 Greenville Avenue #130 Dallas Tx, 75243 08.2024
High School Diploma -
RL Turner High School
1600 S Josey Lane, Carrollton Tx 75006 05.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
Certification
Dental assistant
CPR
Languages
English
Native or Bilingual
Timeline
Lead RDA
Trinity Dental Center
02.2024 - Current
Cashier Team Lead
Dairy Queen Grill & Chill
09.2021 - 10.2022
Dental assistant
CPR
Certification Dental Assistant -
Concorde Career College
High School Diploma -
RL Turner High School
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