Baltazar Mendoza
Perris,CA
Summary
Dynamic RDA Lead at Pacific Dental Services with a proven track record in enhancing workflow efficiency and customer satisfaction. Skilled in training and mentoring teams while maintaining a calm demeanor under pressure. Recognized for strong communication and organizational skills, ensuring adherence to safety protocols and quality standards.
Overview
23
23
years of professional experience
Work History
RDA Lead
Pacific Dental Services
Perris, CA
12.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
RDA Back Floor Supervisor
West Coast Dental
Orange, CA
01.2010 - 12.2014
- Supervised daily operations to ensure adherence to safety protocols and quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Managed inventory levels, optimizing stock flow and reducing wastage.
- Implemented process improvements that enhanced workflow efficiency across departments.
- Coordinated scheduling to maintain adequate staffing levels during peak hours.
- Collaborated with management to develop training programs addressing team needs.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
Dental Assistant
Garden Grove Dental Care
Garden Grove, CA
04.2004 - 01.2010
- Assisted in patient preparation for dental procedures, ensuring comfort and safety.
- Managed sterilization of instruments, adhering to health and safety regulations.
- Supported dentists during procedures by providing necessary tools and materials.
- Educated patients on oral hygiene practices and post-treatment care instructions.
Dental Assistant
Western Dental
Costa Mesa, CA
01.2003 - 01.2004
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
No Degree -
Lakewood High School
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
RDA Lead
Pacific Dental Services
12.2014 - Current
RDA Back Floor Supervisor
West Coast Dental
01.2010 - 12.2014
Dental Assistant
Garden Grove Dental Care
04.2004 - 01.2010
Dental Assistant
Western Dental
01.2003 - 01.2004
No Degree -
Lakewood High School