Andrea Cesena
San Jose,CA
Summary
Distinguished in the security and healthcare sectors, I've honed superior customer service and access control expertise, notably with Aveanna Healthcare. Achievements include pioneering activities boosting client socialization and enhancing facility safety at Marksman Security through vigilant surveillance and access management. My approach melds rigorous security protocols with compassionate client care, fostering both safety and wellness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Respite Caregiver
Aveanna Heathcare
01.2020 - Current
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Assisted residents with basic activities of daily living.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Security Receptionist
Marksman Security
10.2022 - 02.2024
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Wrote and submitted daily reports on security team operations.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
Security Specialist
Security Industry Specialists
05.2021 - 10.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Performed guard duties by making judgment decisions within proper policy and procedures.
Education
High School Diploma -
William C. Overfelt High School
San Jose, CA05.2020
Skills
- Access Control
- Visitor tracking
- Identification verification
- Entrance control
- General security
- Superior customer service
Certification
Guard Card Registration
Registration No. G6581180, Expiration 10/31/2025
CPR/ AED/ First-Aid
ID#4D3B24EF
Languages
Spanish
Native or Bilingual
Timeline
Security Receptionist
Marksman Security
10.2022 - 02.2024
Security Specialist
Security Industry Specialists
05.2021 - 10.2022
Respite Caregiver
Aveanna Heathcare
01.2020 - Current
High School Diploma -
William C. Overfelt High School