Andrea Chapa
Tustin,CA
Summary
Skilled multitasker with superior work ethic, problem-solving and organizational skills. Reliable and dedicated team player with hardworking and resourceful approach. Aspiring Sports Intern with a passion for baseball, offering exceptional writing, editing, and photography skills. Well-versed in assisting in web content development, coordinating logistics for events and supporting marketing initiatives and campaigns.
Overview
5
5
years of professional experience
Work History
Sales and Service Associate
24 Hour Fitness
Foothill Ranch
12.2023 - Current
- Effectively communicating the features and benefits of 24 Hour Fitness memberships and services.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Collaborating with team members to achieve sales targets and uphold company standards.
- Managed high volume of incoming calls from prospective and current members, providing assistance and information on membership options, fitness programs, and club amenities.
- Proactively followed up with leads and inquiries through outgoing calls to schedule facility tours, discuss membership benefits, and address any questions or concerns.
Sales Associate
Gone Bananas Beachwear
San Diego, CA
03.2022 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
Project Management Intern + Coordinator
Geoff's Garage LLC
Foothill Ranch
12.2018 - 08.2021
- Increased project efficiency by streamlining processes and implementing best practices.
- Oversaw receipt, storage, identification, and delivery of all amazon products.
- Assisted in successful completion of projects through effective communication and collaboration with team members.
- Developed comprehensive project plans, including timelines, resources, and milestones to ensure timely delivery.
- Identified trends through assessment of competitor activities.
Education
Bachelor of Science - Marketing
San Diego State University
San Diego, CA05.2023
Associate of Science - Business Administration
Santiago Canyon College
Orange, CA06.2021
High School Diploma -
Calvary Chapel High School
Costa Mesa, CA06.2019
Skills
- Management Support
- Data Entry
- Computer Skills
- Customer Service
- Sales Techniques
- Brand Promotion
- Time Management
- Sports knowledge
- Sales Techniques
- Time Management
Timeline
Sales and Service Associate
24 Hour Fitness
12.2023 - Current
Sales Associate
Gone Bananas Beachwear
03.2022 - 09.2023
Project Management Intern + Coordinator
Geoff's Garage LLC
12.2018 - 08.2021
Bachelor of Science - Marketing
San Diego State University
Associate of Science - Business Administration
Santiago Canyon College
High School Diploma -
Calvary Chapel High School