Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Chapa

Tustin,CA

Summary

Skilled multitasker with superior work ethic, problem-solving and organizational skills. Reliable and dedicated team player with hardworking and resourceful approach. Aspiring Sports Intern with a passion for baseball, offering exceptional writing, editing, and photography skills. Well-versed in assisting in web content development, coordinating logistics for events and supporting marketing initiatives and campaigns.

Overview

5
5
years of professional experience

Work History

Sales and Service Associate

24 Hour Fitness
12.2023 - Current
  • Effectively communicating the features and benefits of 24 Hour Fitness memberships and services.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Collaborating with team members to achieve sales targets and uphold company standards.
  • Managed high volume of incoming calls from prospective and current members, providing assistance and information on membership options, fitness programs, and club amenities.
  • Proactively followed up with leads and inquiries through outgoing calls to schedule facility tours, discuss membership benefits, and address any questions or concerns.

Sales Associate

Gone Bananas Beachwear
03.2022 - 09.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.

Project Management Intern + Coordinator

Geoff's Garage LLC
12.2018 - 08.2021
  • Increased project efficiency by streamlining processes and implementing best practices.
  • Oversaw receipt, storage, identification, and delivery of all amazon products.
  • Assisted in successful completion of projects through effective communication and collaboration with team members.
  • Developed comprehensive project plans, including timelines, resources, and milestones to ensure timely delivery.
  • Identified trends through assessment of competitor activities.

Education

Bachelor of Science - Marketing

San Diego State University
San Diego, CA
05.2023

Associate of Science - Business Administration

Santiago Canyon College
Orange, CA
06.2021

High School Diploma -

Calvary Chapel High School
Costa Mesa, CA
06.2019

Skills

  • Management Support
  • Data Entry
  • Computer Skills
  • Customer Service
  • Sales Techniques
  • Brand Promotion
  • Time Management
  • Sports knowledge
  • Sales Techniques
  • Time Management

Timeline

Sales and Service Associate

24 Hour Fitness
12.2023 - Current

Sales Associate

Gone Bananas Beachwear
03.2022 - 09.2023

Project Management Intern + Coordinator

Geoff's Garage LLC
12.2018 - 08.2021

Bachelor of Science - Marketing

San Diego State University

Associate of Science - Business Administration

Santiago Canyon College

High School Diploma -

Calvary Chapel High School
Andrea Chapa