Sierra Winans
US Postal City Clerk
Portland,OR
Summary
Responsible US Postal City Clerk with a keen understanding of local ordinances and municipal rules and regulations.
Strong bookkeeping, public administration and accounting talents. Gifted at maintaining records, issuing licenses and validating official records. Superb computer, interpersonal, and verbal, and written communication skills.
Well-organized and proficient in overseeing research of agenda issues, records maintenance and general and special election administration. Thorough knowledge of municipal rules and regulations with familiarity in budgeting and report preparation.
Flexible with any opportunity in order to satisfy my never-ending curiosity.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
City Clerk | Lead Sales & Service Associate | Mail Processing Clerk
US Postal Service. 10 Yr +
Portland, OR
04.2012 - Current
- Foster daily US Postal compliance through consistent communication and effective coordination, including processing, routing, and distributing documents, reports, and shipments for internal managers, staff and general public within various clerical, administrative, and customer-oriented positions
- Assist HR with applicant recruitment and on-boarding by hosting monthly job fairs and quarterly seminars, ensuring qualified front-end workforce support for vacant delivery, processing, and retail positions
- Monitor, train and provide feedback to 2-6 employees on proper USPS operations, functions and key goals, increasing productivity, efficiency and overall performance
- Accomplish shared objectives with internal-external service escalations, developing new strategies for improved reliability
- Support station managers by implementing new dispatch processes, conducting internal audits, analyzing trending production data, resulting in manageable, consistent operations
- Ensure customer loyalty with knowledgeable assistance and friendly interactions with those from diverse backgrounds and circumstances.
- Sort and distribute all incoming and outgoing facility mail/shipments for local business, PO Box holders and home delivery, based on established federal operating procedures.
Retail Webstock Associate
Nordstrom, LLC
Portland, OR
10.2011 - 03.2012
- Timely fulfill 50-75% of daily web orders through daily collaboration with fellow team members with organized planning, significantly reducing order discrepancies and shipping delays
- Prepare shipments of specific merchandise based on order deadline and store location, utilizing RF scanners, internal software & shipping equipment, while ensuring accurate order inventory and customer verification maximizing consistent, reliability.
Sales Supervisor
Spencer Gifts, LLC
Wilmington, NC
10.2007 - 09.2011
- Utilize effective communication and dynamic interpersonal skills to supervise 2-4 sales associates, resulting in consistent, maximum performance with minimum discourse
- Mentor team members to successfully fulfill monthly goals through strategic sales techniques in addition to quarterly performance evaluations
- Engage and interact with customers using exceptional customer service, keeping reliable knowledge of consumer products and preferences
- Construct displays and organize inventory of specified merchandise for ongoing and seasonal promotions, while handling most monetary transactions and daily financial reports.
Student Library Assistant
Randall Library, UNCW
Wilmington, NC
08.2007 - 06.2011
- Independently manage 75-100% of daily incoming online academic requests and coordinate deliveries, achieved through demonstrating leadership skills and self motivation
- Mitigate librarian workload by managing and locating materials, while gaining extensive data entry and analysis skills to complete quotas within specified deadlines
- Efficiently locate requested items through multiple inter-library loan systems and programs from print and digital resources, (A/v equipment, microfiche and microfilm, etc).
Education
Bachelor of Applied Arts And Science - Criminal Justice
08.2007 - 06.2011
Minor: Psychology & Sociology
High School Diploma - General Studies
06.2007 - 06.2007
- cum laude graduate
- National Honor Society Member
- Elected Captain of Tennis Team
- Extracurricular Activities: AFJROTC-Major
- Ranked in Top 2% of class
- 4.1 GPA
- Honor Roll 2005-2007
Skills
City Code Knowledge
undefinedKey Skills & Abilities
- Business Development & Relationship Management
- Sales & Operations Management
- Customer Service & Relations
- Inventory Control & Management
- Data Entry & Report Analysis
- Performance Tracking & Monitoring
- Document Processing & Financial Handling
- Strong Attention to Detail & Time Management
- Excellent Verbal & Interpersonal Communication Skills
- 10+years experience: MS-Office, Word, Excel, PowerPoint, SharePoint, Outlook, Teams; Mac-OS, IOS
- Shipping and Receiving Procedures
- Clerical and Administrative Duties
Timeline
City Clerk | Lead Sales & Service Associate | Mail Processing Clerk - US Postal Service. 10 Yr +
04.2012 - Current
Retail Webstock Associate - Nordstrom, LLC
10.2011 - 03.2012
Sales Supervisor - Spencer Gifts, LLC
10.2007 - 09.2011
University of North Carolina (UNCW) - Bachelor of Applied Arts And Science, Criminal Justice
08.2007 - 06.2011
Student Library Assistant - Randall Library, UNCW
08.2007 - 06.2011
Jones Senior High School - High School Diploma, General Studies
06.2007 - 06.2007
Similar Profiles
Kathy HuberKathy Huber
Customer Service Manager at US Postal Service. 10 Yr +Customer Service Manager at US Postal Service. 10 Yr +
Yvonne LoweYvonne Lowe
Route Specialist at US Postal Service. 10 Yr +Route Specialist at US Postal Service. 10 Yr +
Julian RamirezJulian Ramirez
Postmaster at US Postal Service. 10 Yr +Postmaster at US Postal Service. 10 Yr +