Summary
Overview
Work History
Education
Skills
Key Skills & Abilities
Timeline
Sierra Winans

Sierra Winans

US Postal City Clerk
Portland,OR

Summary

Responsible US Postal City Clerk with a keen understanding of local ordinances and municipal rules and regulations.

Strong bookkeeping, public administration and accounting talents. Gifted at maintaining records, issuing licenses and validating official records. Superb computer, interpersonal, and verbal, and written communication skills.

Well-organized and proficient in overseeing research of agenda issues, records maintenance and general and special election administration. Thorough knowledge of municipal rules and regulations with familiarity in budgeting and report preparation.

Flexible with any opportunity in order to satisfy my never-ending curiosity.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

City Clerk | Lead Sales & Service Associate | Mail Processing Clerk

US Postal Service. 10 Yr +
Portland , OR
2012.04 - Current
  • Foster daily US Postal compliance through consistent communication and effective coordination, including processing, routing, and distributing documents, reports, and shipments for internal managers, staff and general public within various clerical, administrative, and customer-oriented positions
  • Assist HR with applicant recruitment and on-boarding by hosting monthly job fairs and quarterly seminars, ensuring qualified front-end workforce support for vacant delivery, processing, and retail positions
  • Monitor, train and provide feedback to 2-6 employees on proper USPS operations, functions and key goals, increasing productivity, efficiency and overall performance
  • Accomplish shared objectives with internal-external service escalations, developing new strategies for improved reliability
  • Support station managers by implementing new dispatch processes, conducting internal audits, analyzing trending production data, resulting in manageable, consistent operations
  • Ensure customer loyalty with knowledgeable assistance and friendly interactions with those from diverse backgrounds and circumstances.
  • Sort and distribute all incoming and outgoing facility mail/shipments for local business, PO Box holders and home delivery, based on established federal operating procedures.

Retail Webstock Associate

Nordstrom, LLC
Portland , OR
2011.10 - 2012.03
  • Timely fulfill 50-75% of daily web orders through daily collaboration with fellow team members with organized planning, significantly reducing order discrepancies and shipping delays
  • Prepare shipments of specific merchandise based on order deadline and store location, utilizing RF scanners, internal software & shipping equipment, while ensuring accurate order inventory and customer verification maximizing consistent, reliability.

Sales Supervisor

Spencer Gifts, LLC
Wilmington , NC
2007.10 - 2011.09
  • Utilize effective communication and dynamic interpersonal skills to supervise 2-4 sales associates, resulting in consistent, maximum performance with minimum discourse
  • Mentor team members to successfully fulfill monthly goals through strategic sales techniques in addition to quarterly performance evaluations
  • Engage and interact with customers using exceptional customer service, keeping reliable knowledge of consumer products and preferences
  • Construct displays and organize inventory of specified merchandise for ongoing and seasonal promotions, while handling most monetary transactions and daily financial reports.

Student Library Assistant

Randall Library, UNCW
Wilmington , NC
2007.08 - 2011.06
  • Independently manage 75-100% of daily incoming online academic requests and coordinate deliveries, achieved through demonstrating leadership skills and self motivation
  • Mitigate librarian workload by managing and locating materials, while gaining extensive data entry and analysis skills to complete quotas within specified deadlines
  • Efficiently locate requested items through multiple inter-library loan systems and programs from print and digital resources, (A/v equipment, microfiche and microfilm, etc).

Education

Bachelor of Applied Arts And Science - Criminal Justice

University of North Carolina (UNCW), Wilmington, NC
2007.08 - 2011.06

Minor: Psychology & Sociology

High School Diploma - General Studies

Jones Senior High School, Trenton, NC
2007.06 - 2007.06
  • cum laude graduate
  • National Honor Society Member
  • Elected Captain of Tennis Team
  • Extracurricular Activities: AFJROTC-Major
  • Ranked in Top 2% of class
  • 4.1 GPA
  • Honor Roll 2005-2007

Skills

City Code Knowledge

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Key Skills & Abilities

  • Business Development & Relationship Management
  • Sales & Operations Management
  • Customer Service & Relations
  • Inventory Control & Management
  • Data Entry & Report Analysis
  • Performance Tracking & Monitoring
  • Document Processing & Financial Handling
  • Strong Attention to Detail & Time Management
  • Excellent Verbal & Interpersonal Communication Skills
  • 10+years experience: MS-Office, Word, Excel, PowerPoint, SharePoint, Outlook, Teams; Mac-OS, IOS
  • Shipping and Receiving Procedures
  • Clerical and Administrative Duties

Timeline

City Clerk | Lead Sales & Service Associate | Mail Processing Clerk - US Postal Service. 10 Yr +
2012.04 - Current
Retail Webstock Associate - Nordstrom, LLC
2011.10 - 2012.03
Sales Supervisor - Spencer Gifts, LLC
2007.10 - 2011.09
University of North Carolina (UNCW) - Bachelor of Applied Arts And Science, Criminal Justice
2007.08 - 2011.06
Student Library Assistant - Randall Library, UNCW
2007.08 - 2011.06
Jones Senior High School - High School Diploma, General Studies
2007.06 - 2007.06
Sierra WinansUS Postal City Clerk