Andrea Conde
Miami,FL
Summary
Recent graduate from Florida International University with a Bachelor's degree in Business Administration. Eager to launch a successful career in Human Resources. Demonstrated expertise in business principles, organizational behavior, and employee relations, providing a strong foundation for excelling in the field. Motivated to pursue a Master's degree in Human Resource Management to further enhance knowledge and skills. Possess exceptional communication, problem-solving, and interpersonal skills essential for effective HR management. Proven experience in recruitment processes, employee onboarding, and performance management. Seeking an opportunity to contribute to a dynamic HR team, apply my skills, and continue professional growth towards the role of Human Resource Manager.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Specialist - TEMP
HGreg
04.2024 - 06.2025
- Recruiting: Finding and placing new employees
- Onboarding: Training and integrating new employees
- Benefits: Administering benefits and pay plans
- Performance: Overseeing performance reviews and appraisals
- Training: Developing and monitoring training programs
- Policies: Answering questions about company policies and ensuring legal compliance
- Workplace environment: Fostering a positive work environment and addressing employee grievances
- HR strategies: Developing and implementing HR strategies and initiatives
- Communication: Reporting to management and providing decision support
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Advocated for employee wellness programs, contributing to a healthier workplace.
- Administered employee benefits programs and assisted with open enrollment.
- Assisted with writing job postings and job descriptions for boards.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Warranty Cancellation Clerk - Payables
HGREG Nissan Kendall
04.2024 - Current
- Processing cancellations of warranty products upon request
- Reconcile statements and maintain accurate financial records
- Communicate with warranty companies to verify cancellations, communicate refund quotes and verify customer info and cancellation remittance while maintaining communication with customers during the cancellation and refund process
- Ordering supplies for the dealership, separated per department while researching the most cost-effective supplies
- Skills: Strong organizational skills, attention to detail, proficiency in office software, and excellent communication
Data Entry Specialist
South Motors Group
08.2022 - 01.2024
- Enter customer and account data with a high level of accuracy, compiling, sorting, filing, and verifying information
- Manage up to 200 documents per shift, identifying and correcting errors, and communicating with the team to address discrepancies and obtain additional information
- Scan and file all documents and maintain a detailed spreadsheet on Excel
- Skills: Data entry, accuracy, attention to detail, deadline orientation, Microsoft Outlook, Excel, and Word, multitasking, self-management, error identification, analytical skills
Front Desk Receptionist
Aloft Hotels
08.2021 - 12.2022
- Provided exceptional customer service, upholding Marriott standards while checking in and out clients, handling payments and deposits, and managing cash
- Trained staff in cashier service for snack bar and breakfast buffet and communicated issues and requests to the appropriate department
- Handled customer complaints, took phone calls, managed mail and packages
- Skills: Customer service, cash handling, communication, training, conflict resolution
Spa Supervisor/Receptionist
Isla Bella Beach Resort
01.2020 - 12.2020
- Made reservations, managed daily schedules for therapists, and provided support by keeping the spa clean and preparing amenities for clients
- Provided high-quality customer service, greeted clients, processed payments, handled cash, sold products, and answered phones
- Gave potential clients information about the spa, services, and products
- Skills: Customer service, scheduling, cash handling, communication, sales, organization
Manager
Java Jacks Beach Cafe & Liquor Store
04.2019 - 01.2020
- Managed daily operations, including scheduling, hiring, updating menus and merchandise pricing, advertising, and managing the physical shop
- Handled inventory, ordering, and restocking, and inputting invoices
- Welcomed guests and promoted specials to increase revenue
- Skills: Management, leadership, communication, inventory management
Education
Bachelors - Business Administration
Florida International University
Miami, FL08.2024
Associate of Arts - Liberal Arts and Sciences
College of the Florida Keys
Key West, FL05.2018
Skills
- Strong organizational skills
- Attention to detail
- Proficiency in office software
- Excellent communication
- Data entry
- Accuracy
- Deadline orientation
- Microsoft Outlook
- Excel
- Word
- Multitasking
- Self-management
- Error identification
- Analytical skills
- Customer service
- Cash handling
- Training
- Conflict resolution
- Scheduling
- Sales
- Organization
- Management
- Leadership
- Inventory management
- HR Management Knowledge
- Onboarding
- Recruitment
- Background screening
- Electronic filing
- Cultural awareness and sensitivity
- Proactivity
- Problem-solving
- Interviewing
- Technology proficiency
- Teamwork and collaboration
- Administrative expertise
- HR policies and procedures
- Training and mentoring
- Customer relations
- Training development
- Pre-employment screening
- Onboarding and orientation
- Background checks
- Employee onboarding
- Event planning
- Talent acquisition
Certification
Strategic Human Resources by LinkedIn Learning
Timeline
Human Resources Specialist - TEMP
HGreg
04.2024 - 06.2025
Warranty Cancellation Clerk - Payables
HGREG Nissan Kendall
04.2024 - Current
Data Entry Specialist
South Motors Group
08.2022 - 01.2024
Front Desk Receptionist
Aloft Hotels
08.2021 - 12.2022
Spa Supervisor/Receptionist
Isla Bella Beach Resort
01.2020 - 12.2020
Manager
Java Jacks Beach Cafe & Liquor Store
04.2019 - 01.2020
Bachelors - Business Administration
Florida International University
Associate of Arts - Liberal Arts and Sciences
College of the Florida Keys
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