Andrea Contreras

• Transported Residents to appointments or other destinations.
• Assisted with medication management, ordering and administering medication.
• Learn the intake and discharge processes, which included filling out paperwork for individuals.
• Managed day-to-day operation of home to comply with regulations and agency standards.
• Assisted residents with daily hygiene and living tasks.
• Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Overseeing Residents and staff along with the main focus of Working with youth in a residential treatment environment,designated for children ages 7-12.

• Documented data and completed accurate updates to case records.
• Established and maintained effective communication with staff.
• Coached employees through day-to-day work and complex problems.
• Set priorities and problem-solved workflow issues to maintain rapport with residents.
• Implemented de-escalation strategies when working with Behaviors.
• Maintained a safe environment by following all safety protocols and procedures.

• Working with youth ages 6-13 with Behavioral Rehabilitation Services.
• Attended training sessions to stay updated on procedures and services.
• Assisted Residents with personal care, social interaction and emotional support per their treatment plans.
• Building rapport with Residents.
• Monitored changes in clients' conditions to report concerns to supervisor.
• Documented data and completed accurate updates to case records.